Noah Boudra
Contour and Crane
Seattle
11
years of professional experience
Customer-focused leasing professional with 5+ years of experience in property management, hospitality, and client service. Proven success in resident relations, financial operations, and team leadership. Technically adept, with strong problem-solving skills and a track record of exceeding performance goals in fast-paced environments. Proficient in MFTE homes as well as OneSite, Appfolio, Bluemoon, and Yardi leasing systems.
Work History
Multi-Site Community Manager
6 Months- Took over two communities simultaneously in the interbay neighborhood, one from a separate management company (Contour).
- Achieved Contour leased from 80% occupancy to 94% in under 3 months.
- Increased resident satisfaction and tenancy through targeted engagement strategies.
- Oversee a team of 2 for a total of 153 homes.
- Coordinated vendor management to address diverse property needs while adhering to timelines.
- Enhanced communication channels to boost resident interaction, gather feedback, and foster community trust.
- Forecasting expenses finding avenues of sufficient work while also cognizant of budget needs.
Assistant Community Manager
8 Months- Led a team of 3 to fill a 400 unit building in 18 months. As of March 2026 beating occupancy projections by 4%.
- Guided three leasing professionals to ensure achievement of leasing goals, enhancing overall team performance.
- Coordinated with upper management on building needs and budget alignment
- Performed daily and weekly reporting for ownership to track performance
- Perform daily and weekly reports for ownership
- Uses Teams, Outlook, Excel, and other key computer systems daily.
Assistant Community Manager
2 Years 3 Months- Led large projects assigned by manager, ensuring timely completion and alignment with community goals.
- Managed resident relations, renewals, and financials for a 260-unit property, increasing retention and reducing delinquency.
- Oversaw projects to ensure timely completion.
- Engaged with residents to enhance community presence. This included handling resident complaints, property issues, without getting the community manager involved to allow them to work on their own priorities and initiatives.
Acting Community Manager
4 Months- Managed daily operations and financials for 84-unit property, ensuring smooth functioning and financial health.
- This role was an added responsibility to take on more of a community manager role while continuing my obligations to Eleanor.
- Prepared weekly reports for ownership and facilitated smooth property transition during sale/acquisition.
- Prepared weekly reports for ownership on foot traffic and community events, providing insights for informed decision-making.
- Participated in a building acquisition process.
- Oversaw Kavela while ownership decided to sell the property.
- Conducted tours with the new ownership group to confirm the community's condition and data availability.
- Generated reports and key data for the transfer of the community to new ownership.
Leasing Professional
1 Year 7 Months- Leasing professional for the Eleanor Apartments in the Roosevelt neighborhood.
- Managed leasing operations for 260 apartment units.
- Communicated with residents to resolve issues and address concerns, achieving a closing percentage of 47% from leads.
- Assumed multiple roles during staff shortages and ensured office operations continued smoothly.
- Assisted assistant community manager with various tasks to enhance skills and support team objectives.
3 Months
- Led barista team during high-volume shifts, ensuring efficient floor coordination and cash handling.
- Acted as first responder to on-site incidents, resolving customer and team issues independently.
Corporate Traveler, CRM Intern/ In-training Travel Manager
8 Months- Analyzed and compiled CRM reports to present data on travel expenses to clients
- Demonstrated proficiency in creating documents using Word and analyzing data in Excel.
- Take on reports given by CRM’s to analyze and compile data to present to clients on travel expenses
- Engaged with clients to identify their needs and provided appropriate responses
- Leveraged understanding of Sabre components to assist clients with booking, trip information, and inquiries
Scheduling Coordinator
2 Months- Coordinate with families, nurses, doctors, and team members to schedule children for appointments
- Provide a positive and engaging environment to keep work fun and creative
- Problem solve on tasks using resources available in order to accomplish directives and to ensure best satisfaction for children and their families
Barista
3 Years 11 Months- Led barista operations during peak hours to ensure efficient service
Head High School Ultimate Frisbee JV Coach
2 Years 9 Months- Runs practices and game schedules
- Ensures all players receive equal attention
- Creates an environment where players feel safe and confident in own abilities and self
- Communicates on behalf of the program and with other coaches to create best opportunities for players
Education
High School Diploma
Skills
Website management
Online advertising
Resident engagement
Creative
CRM management
Partnership development
Vendor management
Personal Information
Title: People focused operations professional
Timeline
Multi-Site Community Manager
Contour and Crane
04.2026 - CurrentRead More
Assistant Community Manager
Modera Shoreline
07.2025 - 03.2026Read More
Acting Community Manager
Kavela, Roosevelt Neighborhood
08.2024 - 12.2024Read More
Assistant Community Manager
Eleanor, Roosevelt Neighborhood
04.2023 - 07.2025Read More
Leasing Professional
Eleanor, Roosevelt Neighborhood
09.2021 - 04.2023Read More
Starbucks
06.2021 - 09.2021Read More
Corporate Traveler, CRM Intern/ In-training Travel Manager
Downtown Seattle
07.2019 - 03.2020Read More
Scheduling Coordinator
Seattle Children's Hospital
04.2019 - 06.2019Read More
Head High School Ultimate Frisbee JV Coach
Garfield Ultimate
09.2015 - 06.2018Read More
Barista
Starbucks
05.2015 - 04.2019Read More
Garfield
High School Diploma
Read More