Noah Brandt
Rock Springs
Summary
I am an outgoing, people-centered professional with experience in customer service and event coordination, skilled at building trust and engaging comfortably with people from all backgrounds. Strong interpersonal and communication skills, active listening, and a relationships-focused approach enable me to understand customer needs, nurture long-term relationships, and support sales and service goals in a fast-paced healthcare environment.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Shift Supervisor
Planet Fitness
Rock Springs
08.2024 - Current
- Supervised daily operations, ensuring compliance with company policies to maintain high service standards.
- Trained and mentored team members on customer service standards.
- Addressed member inquiries and resolved issues promptly and effectively.
- Managed shift schedules and optimized staffing levels to meet operational demands.
- Enforced cleanliness and safety protocols throughout the facility.
- Conducted routine inspections of equipment to ensure proper functionality.
- Collaborated with management to identify and implement operational improvements, enhancing overall efficiency.
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Orthodontic Assistant
Silcox Orthodontics
Green River
02.2025 - 02.2026
- Assisted in preparing treatment areas for patient procedures.
- Sterilized instruments and maintained the cleanliness of orthodontic equipment.
- Educated patients on oral hygiene and post-treatment care.
- Assisted the orthodontist during examinations and adjustments, ensuring efficient and effective patient care.
- Communicated with patients to address questions and concerns effectively.
- Collaborated with team members to streamline workflow and improve overall patient experience.
- Instructed patients on how to properly use orthodontic appliances such as headgear or elastics.
Tour Guide Assistant
Sweetwater County Travel And Tourism
Rock Springs
05.2023 - 12.2024
- Assisted tour guides in planning and executing engaging travel itineraries.
- Informed visitors about local attractions and historical sites, enhancing their overall experience.
- Supported the marketing team by promoting tours through the distribution of local information pamphlets
- Addressed visitor questions and resolved concerns promptly, contributing to high satisfaction levels.
- Maintained accurate records of bookings and tour participant information.
- Partnered with local businesses to enhance guest experiences, creating memorable tour interactions.
- Ensured that all safety regulations were followed during tours.
- Greeted tourists upon arrival and provided them with maps and brochures.
- Provided helpful advice on local restaurants, transportation services, hotels, and other points of interest.
Office Manager's Assistant
Sweetwater Events Complex
Rock Springs
05.2024 - 08.2024
- Coordinated event logistics for various functions at the complex, ensuring smooth execution.
- Liaised with vendors to arrange services for upcoming events, enhancing overall event quality.
- Supported staff with administrative tasks, streamlining daily operations and improving workflow.
- Handled incoming calls and inquiries, directing them to appropriate personnel.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Organized files and documents to ensure easy access for team members.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Assisted with data entry and database management.
Education
Associate of Applied Science - Business Management
Western Wyoming Community College
Rock Springs, WY05-2026
High School Diploma -
Rock Springs High School
Rock Springs, WY05-2024
Skills
- Team leadership
- Customer service
- Employee training
- Staff motivation
- Time management
- Problem solving
- Continuous improvement
- Financial management
- Cash handling
- Record keeping
- Business administration
- Safety awareness
- Oral communication
- Strong verbal and written communication
- Event coordination
- Positive attitude
- Strong verbal and written communication
Certification
Phlebotomy certification
Affiliations
230 Hours of Community service and 125 Hours of Medical Job Shadowing
Timeline
Orthodontic Assistant
Silcox Orthodontics
02.2025 - 02.2026
Shift Supervisor
Planet Fitness
08.2024 - Current
Office Manager's Assistant
Sweetwater Events Complex
05.2024 - 08.2024
Tour Guide Assistant
Sweetwater County Travel And Tourism
05.2023 - 12.2024
Associate of Applied Science - Business Management
Western Wyoming Community College
High School Diploma -
Rock Springs High School