Hardworking and detail-oriented individual with proven ability to remain calm under pressure and adapt when necessary. Maintains strong communication skills and pursues every opportunity to strengthen workplace relationships.
Overview
4
4
years of professional experience
Work History
Barista
7Brew
05.2024 - 10.2024
Operated espresso machines and commercial coffee brewers to create beverages.
Controlled line and crowd with quick, efficient service.
Listened carefully to customer requests and created personalized beverages.
Bookseller
Barnes and Noble
11.2022 - 05.2023
Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Processed payments and returns on company POS system using proper cash-handling procedures.
Collaborated with other staff to support smooth daily operations.
Established strong relationships with customers to encourage repeat business.
Barista
Starbucks
07.2021 - 10.2022
Cleaned counters, machines, utensils, and seating areas daily.
Assisted in training new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Cashier
Winn-Dixie
10.2020 - 04.2021
Welcomed customers and helped determine their needs.
Answered questions about store policies and addressed customer concerns.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.