I love to smile, joke around, and treat everyone I meet with the utmost respect. Nothing makes me happier than being the reason someone had a good day.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Culinary Person / Shift Leader
Disneyland Resort
Anaheim
04.2023 - Current
Delivered friendly, efficient service in fast-paced environment, addressing guest concerns with empathy and tact to enhance overall guest experience.
Skilled in de-escalation techniques to manage challenging guest interactions and ensure satisfaction.
Adapted quickly to unexpected situations, assisting injured guests and reuniting missing children with families, contributing to guest safety and satisfaction.
Built positive relationships with guests and team members, showcasing excellent communication and problem-solving skills.
Currently training to become working lead, with 1 out of 4 training requirements completed, demonstrating commitment to leadership role.
Respite Caregiver
24-Hour Care
Fullerton
11.2020 - 09.2024
Provided dedicated overnight and respite care for a severely autistic, non-verbal child, building a strong relationship of trust with the family.
Utilized structured checklists and empathetic problem-solving to identify wakefulness causes, enhancing child's comfort and safety.
Exhibited patience, responsibility, and attentiveness in all care aspects, fostering a nurturing environment.