Noah Esparza
The Home Depot Inc
Georgetown
1
Certification
2
years of professional experience
Motivated professional with a diverse background in retail, and an expansive education. Known for exceptional patience and empathy, enhancing customer interactions and team dynamics. Ready to apply expertise in cash handling and customer assistance to support company goals.
Work History
Cashier
1 Year 5 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to uphold store standards.
- Collaborated with team members to optimize inventory management and stock levels.
- Educated customers on promotions and loyalty programs, driving engagement and sales.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Contributed to training new staff on checkout procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Experienced in selling credit to customers who may be interested.
Lot Loader
3 Months- Collaborated with team members to streamline loading procedures, enhancing workflow.
- Maintained cleanliness and organization of loading areas to meet safety standards.
- Adapted quickly to changing priorities and demands in a fast-paced environment.
- Assisted in training new lot loaders, sharing best practices and safety guidelines for a smooth onboarding process.
- Enhanced customer satisfaction by efficiently and safely loading purchased items into vehicles.
- Adhered to company policies regarding safe lifting practices and appropriate use of equipment to minimize risk of accidents or injuries.
- Promoted positive workplace culture through respectful interactions with both colleagues and customers alike.
- Collaborated with store associates to ensure timely retrieval of carts from the parking lot, increasing store cleanliness and accessibility.
- Provided exceptional customer service by promptly addressing inquiries and assisting with product information.
Education
High School Diploma
- Relevant Coursework: AP Literature/English & Advanced Algebra, Algebra 2, Geometry, Calculus, AP Physics, AP Psychology.
- 3.64 GPA
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cleaning and sanitizing
Cash handling
Team collaboration
Certification
- Autodesk Fusion , Certiport - April, 2025.
Timeline
Cashier
The Home Depot Inc
01.2025 - CurrentRead More
Lot Loader
The Home Depot Inc
10.2024 - 01.2025Read More
East View High School
High School Diploma
Read More