Noah Gonzalez
Orlando
Summary
Proven team player and efficient cashier, I excelled at Pei Wei Asian Kitchen by enhancing customer satisfaction and fostering repeat business through exceptional service and accuracy in transactions. Skilled in cash handling and customer service, I significantly contributed to a welcoming and efficient environment, demonstrating reliability and a strong work ethic.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Pei Wei Asian Kitchen
11.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
Crew Member
Wendy's
10.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
High School Diploma -
Coral Gables Senior Highschool
Coral Gables, FL05-2024
Skills
- Customer service
- Teamwork and collaboration
- Customer assistance
- Time management
- Work ethic and integrity
- Cleaning
- Patience and empathy
- Time management skills
- Taking orders
- Cash handling
- Self-discipline
- Safe food handling
- Money handling
- Reliability and punctuality
- Safety awareness
- Verbal and written communication
Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
Pei Wei Asian Kitchen
11.2023 - 07.2024
Crew Member
Wendy's
10.2022 - 03.2023
- ServSafe Food Handler's Certification
High School Diploma -
Coral Gables Senior Highschool
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