Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noah Guy

Panama City,FL

Summary

Results-driven sales professional with a proven ability to increase revenue and improve customer satisfaction in retail and customer service roles. Known for cultivating lasting client connections, utilizing product expertise, and executing successful sales tactics. Thrives in collaborative settings, excelling in fast-paced environments through teamwork and flexibility. Proficient in communication, creative issue resolution, and efficient time management. Diverse skill set includes Microsoft Office Suite and PC assembly.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Best Buy
10.2023 - 03.2025
  • I am responsible for Verizon wireless sales and accounts within the store such as doing upgrades and new lines.
  • Assisted customers in selecting products based on needs and preferences.
  • Managed inventory levels, ensuring optimal stock availability on sales floor.

Lowe's Associate

Lowe's Home Improvement
02.2023 - 06.2023


  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Maintained an accurate log sheet for daily moves, scanning inventory, and counting accurately

Team Member

Dicks Sporting Goods
03.2022 - 02.2023


  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, inventory presentation and replenishment standards
  • Took an all-hands-on-deck approach to support other departments throughout the store by cashiering and moving larger items when needed
  • Assisted customers in selecting sporting goods, ensuring a positive shopping experience.
  • Maintained product displays to enhance visual appeal and promote sales.

Sales Associate

Wireless Advocates
10.2020 - 12.2021
  • Wireless Advocate Kiosk Associate within a Costco Wholesale retail store (AT&T, T-Mobile, and Verizon)
  • Assisted shoppers/members identify their cellular requirements, selection of the best mobile phones, plans, accessories, and protection coverage for their specific needs
  • Trained new associates on product knowledge and customer service techniques.
  • Utilized point-of-sale systems to process transactions accurately and efficiently.

Customer Service Representative

Micro Center
07.2020 - 09.2020
  • Responsible for Point-of-Sale transactions, selling warranty and service agreements, restocking, and inventory control
  • Updated and maintained database with accurate customer information and timely data entry
  • Resolved customer inquiries efficiently, enhancing satisfaction and promoting loyalty.
  • Managed product returns and exchanges, ensuring compliance with company policies and procedures.

Locate Technician

Recon USIC
08.2019 - 11.2019


  • Maintained detailed records for work done and timely reporting of any incidents
  • Conducted underground utility locates using electromagnetic and ground penetrating radar techniques.
  • Collaborated with project teams to ensure accurate mapping of utility lines and infrastructure.

Education

Associate of Arts - General Studies

Normandale Community College
Bloomington, Minnesota
12.2017

Skills

  • Customer service
  • Sales
  • Cash register
  • POS
  • Teamwork and collaboration
  • Time management

Certification

Driver's License, 09/01/22, 12/01/30

Timeline

Sales Associate

Best Buy
10.2023 - 03.2025

Lowe's Associate

Lowe's Home Improvement
02.2023 - 06.2023

Team Member

Dicks Sporting Goods
03.2022 - 02.2023

Sales Associate

Wireless Advocates
10.2020 - 12.2021

Customer Service Representative

Micro Center
07.2020 - 09.2020

Locate Technician

Recon USIC
08.2019 - 11.2019

Associate of Arts - General Studies

Normandale Community College