Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Hawkins

Medina

Summary

Dynamic Field Technician with a proven track record at Platinum Programming and Diagnostic, excelling in technical support and customer relations. Skilled in diagnostic testing and problem-solving, I enhanced customer satisfaction through efficient troubleshooting and effective communication, contributing to a more productive team environment.

Overview

4
4
years of professional experience

Work History

Field Technician

Platinum Programming and Diagnostic
12.2023 - 04.2025
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Calibrated new and existing equipment for optimal performance.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.

Lube Technician

Oil Change Depot
02.2021 - 12.2023
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.

Education

High School Diploma -

Gallatin High
Gallatin, TN
05.2032

Skills

  • Professional communication
  • Equipment installation
  • Technical support
  • Diagnostic testing
  • Programming
  • System configuration
  • Electrical systems
  • Problem-solving
  • Relationship building
  • Customer relations
  • Multitasking Abilities
  • Customer service
  • Diagnostics and troubleshooting
  • Tool installation and alignment

Timeline

Field Technician

Platinum Programming and Diagnostic
12.2023 - 04.2025

Lube Technician

Oil Change Depot
02.2021 - 12.2023

High School Diploma -

Gallatin High

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Noah Hawkins