Noah Hayden
Canton,OH
Summary
As a Shift Leader at Handels Ice Cream, I excelled in managing delivery systems and team performance, demonstrating top-notch customer service management and problem-solving skills. My leadership ensured smooth operations, including cash handling and conflict resolution, contributing significantly to store efficiency and positive customer interactions.
Overview
2
2
years of professional experience
Work History
Shift Leader
Handels Ice Cream
North Canton, OH
06.2022 - 08.2024
- Managed multiple delivery order systems while assisting crew
- Supervise, coordinate, and evaluate work performed by team members. In charge of the nightly drawer, and money aspects of the store.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Bachelor of Science - Finance
Bowling Green State University
Bowling Green, OH05-2028
Some College (No Degree) - CCP
Stark State College
Canton, OHSkills
- Customer Service Management
- Inventory Counts
- Problem-Solving
- Cash Handling
- Shift leadership
- Conflict Resolution
Affiliations
Participate in sports, such as flag football, pickleball, ping pong, and tennis. Active member of the Financial Management Society and the American Marketing Association.
Accomplishments
- Part of the Honors college, and Honors Learning community.
Timeline
Shift Leader
Handels Ice Cream
06.2022 - 08.2024
Bachelor of Science - Finance
Bowling Green State University
Some College (No Degree) - CCP
Stark State College
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