Noah Mcwhorter
Conroe
Summary
Dynamic and results-driven professional with extensive experience in team, and dynamic supervision and human resources.
Proven track record of enhancing customer satisfaction and employee engagement through effective training and mentorship.
Skilled in maintaining high standards of safety, leading to improved operational efficiency and team morale.
Overview
8
8
years of professional experience
Work History
Starbucks Team Leader
Kroger
09.2023 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles that coincide with-company value.
- Upheld company policies and procedures related to food safety, sanitation, and quality
- Provided ongoing mentorship to enhance customer satisfaction
- Implemented new inventory controls to minimize cumulative losses company wide.
- Investigated and rectified customer complaints to boost loyalty.
Customer Service Manager
Target
06.2019 - 09.2023
- Maintained strict oversight of food safety procedures to prevent foodborne illnesses
- Strengthened employee engagement with consistent development initiatives.
- Oversaw development of staff skills to align with company standards.
- Prepared and evaluated weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Food Service Supervisor
Target
09.2017 - 05.2019
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Monitored and maintained standards for food safety, sanitation, and quality.
- Boosted customer satisfaction through effective management of food service operations.
- Cultivated a collaborative environment that boosted team morale and increased employee retention.
Education
Bachelor Of Arts - Psychology
Sam Houston State University
Huntsville, TXSkills
- Team supervision
- Multitasking Abilities
- Human Resources Management
Timeline
Starbucks Team Leader
Kroger
09.2023 - Current
Customer Service Manager
Target
06.2019 - 09.2023
Food Service Supervisor
Target
09.2017 - 05.2019
Bachelor Of Arts - Psychology
Sam Houston State University
Similar Profiles
Zachary McAllisterZachary McAllister
Cashier at KrogerCashier at Kroger
Bobby IbezunmaBobby Ibezunma
Dairy Clerk- Lead at KrogerDairy Clerk- Lead at Kroger
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger
Kelin YostKelin Yost
Overnight Stocker at KrogerOvernight Stocker at Kroger
AKeyla CarswellAKeyla Carswell
Communications Specialist at United States Army- Camp Humphrey, KoreaCommunications Specialist at United States Army- Camp Humphrey, Korea