Noah Miller
Auburndale
Summary
Dynamic customer service professional with extensive call center experience at Chewy.com, excelling in complaint handling and CRM software. Proven track record in team development and maintaining high customer satisfaction. Recognized for mentoring staff and enhancing operational efficiency, ensuring a professional environment for both employees and clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Csr
Chewy.com
07.2017 - Current
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained position on vet diet team for 2.5 years. I know the ins and out involving the expectations for vet diet team needs.
Line Cook
Browad Center
06.2016 - 03.2017
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Manger
Tropical Smoothie
02.2015 - 02.2016
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
GED -
Atlantic Technical College
Pompano Beach, FL07-2014
Skills
- Call center experience
- Complaint handling
- CRM software
- Account updating
- Team development
- Customer service
- Manage team
Certification
CVA certification received 2023
Timeline
Csr
Chewy.com
07.2017 - Current
Line Cook
Browad Center
06.2016 - 03.2017
Manger
Tropical Smoothie
02.2015 - 02.2016
GED -
Atlantic Technical College
Similar Profiles
Lakeisha RobertsonLakeisha Robertson
Data Entry at Chewy.comData Entry at Chewy.com
Brodrick MinorBrodrick Minor
Warehouse Forklift Operator at Chewy.comWarehouse Forklift Operator at Chewy.com
Haley DawsonHaley Dawson
Human Resources Administrator at Chewy.comHuman Resources Administrator at Chewy.com
Priya SinhaPriya Sinha
Hands-On Clinical Extern at HCA Florida Trinity HospitalHands-On Clinical Extern at HCA Florida Trinity Hospital
Tyler WallingTyler Walling
Welder at New River ManufactorWelder at New River Manufactor