Noah Mock
Winter Garden,FL
Summary
Dedicated theme park operations cast member with a strong commitment to inclusion, safety, and efficiency in delivering exceptional guest experiences. Skilled in fostering a culture of courtesy while ensuring seamless show execution. Eager to leverage operational expertise and leadership abilities to drive administrative excellence and support organizational goals.
Overview
7
7
years of professional experience
Work History
Attractions Cast Member
Walt Disney Company
05.2023 - Current
- Ensures guest safety and operational efficiency to deliver outstanding service and memorable experiences
- Recognized 70+ times by both cast and guests for consistently exemplifying Disney’s Five Keys across all operational areas
- Conducts comprehensive training for new and existing cast members, equipping them with the skills necessary to perform various operational positions
- Guides cast members and oversees location logistics in a relief coordinator role to ensure smooth, effective operations
- Demonstrated calm leadership and problem-solving skills during escalated guest interactions and unforeseen incidents
Football Student Equipment Manager
Auburn Athletics Department
07.2018 - 12.2022
- Managed equipment logistics for around 80 football practices and 12+ games per season, ensuring seamless availability and readiness
- Collaborated with leadership and peers to ensure timely and accurate completion of equipment operations
- Managed inventory and efficiently distributed equipment and apparel to student-athletes and staff across the season
- Assisted in the receipt and detailed inventory of a multi-million dollar apparel shipment
- Communicated regularly with coaches, analysts, and graduate assistants to coordinate equipment requirements for each practice session
Education
Bachelor of Science - Business Management
Auburn University
Auburn, AL12-2022
Timeline
Attractions Cast Member
Walt Disney Company
05.2023 - Current
Football Student Equipment Manager
Auburn Athletics Department
07.2018 - 12.2022
Bachelor of Science - Business Management
Auburn University
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