Noah Norton
Jacksonville,FL
Summary
Passionate and hardworking employee working in both customer and patient driven environments. Focused on providing exceptional customer service through professionalism and dedication when working with each individual. Skilled and experienced in both sales and healthcare fields.
Overview
3
3
years of professional experience
Work History
Patient Onboarding Specialist
Huma Healthcare
08.2024 - 12.2024
- Responsible for correctly onboarding patients and setting up devices for remote patient monitoring.
- Thoroughly explaining remote patient monitoring program and patient's responsibilities.
- Ensuring correct set up, correct insurance coverage, documentation in sales force, and troubleshooting of any technical issues.
- Calling patients to confirm, set, or change appointments as well as contacting remote patient monitoring eligible patients to offer and explain program.
- Working and commuting to three different pulmonary clinics throughout Jacksonville area working side by side with Medical Assistants and Doctors.
Delivery Driver
Marco's Pizza
11.2023 - 10.2024
- Primary duties included delivery of orders on time to customers, washing dishes, and answering calling customers.
- Secondarily (and optionally) worked as an Inside Associate, making orders and ensuring safe and sanitary packaging of orders.
- Responsible for opening cleaning, closing cleaning, and food preparation.
- Handle store banking deposits and withdrawals.
- Filled in as a Shift-Lead numerous times due to my value, experience, and work ethic.
- 20% salary increase within first two months due to positional flexibility and proven value.
- **Marco's Pizza acted as a flexible placeholder job while attending EMT school.**
Outside Sales Representative
Mascot Media
12.2022 - 10.2023
- Remote sales position selling and promoting digital banner advertisements and exclusive, presenting advertisements for company-created high school and college athletic websites and mobile apps.
- Handle inbound leads and make cold-calls surrounding local businesses within targeted territory to generate leads and sales. Roughly average 75 to 150 calls per day.
- Perform market research, identify potential customers and recommend market outreach campaigns.
- Handle collections and invoices, ensure data entry into Sales Force, and communicate with design team to ensure customer satisfaction during and after advertisement construction.
- Responsive, client-focused approach to continuously build relationship and ensure sponsorship renewals.
Sales Associate
Red Wing Shoes
01.2022 - 12.2022
- Retail sales of boots, safety shoes, leather care goods, footwear accessories, and other works accessories.
- Work with numerous company's within the Jacksonville area to set up company accounts, voucher's, and discounts.
- Build a rapport with customers, and ensure accurate fitting of each product while meeting company and customer specifications.
- Upsell customers on insoles, boot care products, work gloves, and other accessories.
- Communicate with Red Wing Corporate Factory and other Red Wing Stores for ordering and shipping of products.
- Handle store banking deposits and withdrawals.
- Multiple-time weekly and monthly sales leader.
Dietary Aide
Vicar's Landing
01.2022 - 12.2022
- Perform meal preparation and ensure dietary needs/restrictions are accounted for.
- Prepare dining room, serve residents, and make any approved accommodation made by residents.
- Serve in-room residents meals throughout retirement home.
- Handle any resident and family complaints in an empathetic way.
- Help Nurses and Medical Assistants with any additional tasks.
Education
Certificate - Emergency Medical Technician
FSCJ Fire Academy of The South
Jacksonville, FL05-2026
High School Diploma -
Traverse City Central High School
Traverse City Central High School06-2019
Skills
- Customer Service
- Customer Relationship Management
- Account Management
- Full Sales Cycle
- Scheduling
- Microsoft Word
- Microsoft Excel
- Inbound / Outbound Calls
- HIPPA Guidelines
- Medical and EMR Terminology
Timeline
Patient Onboarding Specialist
Huma Healthcare
08.2024 - 12.2024
Delivery Driver
Marco's Pizza
11.2023 - 10.2024
Outside Sales Representative
Mascot Media
12.2022 - 10.2023
Sales Associate
Red Wing Shoes
01.2022 - 12.2022
Dietary Aide
Vicar's Landing
01.2022 - 12.2022
Certificate - Emergency Medical Technician
FSCJ Fire Academy of The South
High School Diploma -
Traverse City Central High School
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