Noah O'Donnell
Lafayette,IN
Summary
Friendly, reliable, and creative customer service worker with a background in a variety of environments. Ability to anticipate customer needs in order to facilitate enjoyable experiences. Proven success helping other employees and customers with quick and effective problem solving skills. Experienced salesperson using product knowledge and attentiveness to increase sales.
Overview
3
3
years of professional experience
Work History
Server
RedSeven
08.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
Concierge Ambassador
Coze Health
05.2022 - Current
- Executed billing tasks and recorded information in company databases.
- Monitored outstanding invoices and performed collections duties.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Server/bartender
Osteria By Fabio Viviani
08.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Bachelor of Science - Organizational Leadership
Purdue University
West Lafayette05-2026
Associate of Science - Accounting
Ivy Tech Community College of Indiana
Lafayette, IN12-2024
High School Diploma -
Central Catholic
05.2018
Skills
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Warm and Friendly
- Ability to handle high stress
- Cool Under Pressure
- Natural Leadership
Timeline
Server
RedSeven
08.2023 - Current
Server/bartender
Osteria By Fabio Viviani
08.2022 - 05.2023
Concierge Ambassador
Coze Health
05.2022 - Current
High School Diploma -
Central Catholic
Bachelor of Science - Organizational Leadership
Purdue University
Associate of Science - Accounting
Ivy Tech Community College of Indiana
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