Noah Shaffer
Middlebourne,WV
Summary
Flexible Fast Food Grill Cook eager to apply 2 years of foodservice experience to contribute value to new role. Adept in providing efficient menu item preparation with focus on quality. Diligent Kitchen Crew Member demonstrating exceptional work ethic and dependable nature. Fast, dependable grill cook accustomed to working in high-tempo, high-volume kitchen environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Grill Cook
Wendy's
09.2023 - Current
- Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
- Reduced food waste by implementing proper portion control and efficient cooking techniques.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
- Developed daily specials using fresh, seasonal ingredients to provide variety for customers.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
- Closely followed recipes and presentation guidelines to maintain consistency across menu items.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Worked closely with front-of-house staff to address any order modifications or dietary restrictions efficiently and accurately.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.
- Consistently met or exceeded performance goals by dedicating time and effort to honing skills and staying current with industry trends.
Cashier
Bass Pro Shops
06.2021 - 01.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Shift Leader
Hardees
02.2021 - 07.2022
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
General Laborer, Industrial
T&T Pump Co
06.2020 - 09.2020
- Expedited production processes through efficient material handling, reducing downtime and boosting output.
- Collaborated with team members to complete tasks efficiently, supporting overall project objectives and deadlines.
- Reduced waste materials by adhering to recycling protocols and properly disposing of non-recyclable items.
- Ensured accurate measurements by utilizing appropriate tools, facilitating precise cuts for construction projects.
- Boosted overall team morale with a positive attitude, fostering a supportive work environment during long hours or challenging tasks.
- Adhered to company guidelines regarding personal protective equipment use, minimizing risk of injury on the job site.
- Consistently met performance metrics established for speed, quality control, and accuracy while completing assigned tasks under tight deadlines.
Education
High School Diploma -
East Fairmont Highschool
Fairmont, WV06.2021
Skills
- Ingredient Preparation
- Portioning
- Food Preparation
- Inventory Replenishment
- Fryer Operation
- Food Presentation
- Kitchen Sanitation
- Customer Service
- Food Storage
- Health Code Compliance
- Sanitation Standards
- Knife Skills
- Adaptable
- Teamwork and Collaboration
- Food Rotation
- Multitasking and Organization
- Meat Preparation
- Efficient
- Resourceful
- Food Spoilage Prevention
- Quality Inspections
- Portion Control
Certification
Food Handlers card, ServSafe certified.
References
References available upon request.
Timeline
Grill Cook
Wendy's
09.2023 - Current
Cashier
Bass Pro Shops
06.2021 - 01.2023
Shift Leader
Hardees
02.2021 - 07.2022
General Laborer, Industrial
T&T Pump Co
06.2020 - 09.2020
High School Diploma -
East Fairmont Highschool
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