Results-driven sales associate with experience in retail and golf operations. Proven ability to resolve customer issues swiftly and collaborate with teams to achieve sales targets. Committed to maintaining high service standards and operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate
Duluth Trading
West Chester, OH
07.2025 - Current
Collaborated with team members to achieve monthly sales targets consistently.
Resolved customer inquiries and complaints promptly, improving service quality.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Pro Shop Attendant
Valley of the Eagles Golf Club
Elyria, OH
05.2023 - Current
Managed daily operations of golf shop, ensuring seamless customer service and efficient inventory management.
Trained and mentored new staff on product knowledge and customer interaction techniques.
Assisted in organizing golf tournaments, coordinating logistics for participant registration and supplies.
Supported smooth course operations during tournaments by checking in players, distributing scorecards, and overseeing starting times at the first tee box area as necessary.
Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
Sales Associate
Discount Drug Mart
North Ridgeville, OH
02.2021 - 06.2025
Assisted customers in product selection to enhance shopping experience.
Processed transactions efficiently, ensuring accuracy and customer satisfaction.
Maintained inventory levels through regular stock checks and organization.
Trained new associates on sales techniques and product knowledge.
Implemented promotional displays to increase product visibility and sales.
Monitored store cleanliness and product presentation to uphold standards.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Helped customers locate products and checked store system for merchandise at other sites.