Noah Womble
Raleigh
Summary
Highly motivated Sales Associate with extensive experience in customer service, relationship building, and driving sales performance. Seeking a dynamic position to leverage my skills, contribute to business growth, and continue expanding my expertise in a challenging and rewarding environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner
NGW Services, LLC
06.2024 - Current
- Own and operate a successful pest control company specializing in residential and commercial pest management services.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations to run smoothly.
E- Commerce Sales Manager
IKE'S
05.2021 - Current
- Started the implementation of our EDI sales systems, streamlining order processing, reducing manual errors, and improving efficiency in transactions with key clients and vendors.
- Engaged with customers to build loyalty and solved customer challenges by offering relevant products and services.
- Manage returns, exchanges and refunds in accordance with store policy.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Customer Service Representative
Excelsior Equity
03.2020 - Current
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction across multiple communication channels, including phone, email, and in-person interactions.
- Coordinate and manage various administrative tasks, including order processing, inventory tracking, and billing, ensuring seamless operations and timely deliveries.
- Maintained up-to-date knowledge of product and service changes.
- Increased efficiency and team productivity by promoting operational best practices.
- Trained staff on operating procedures and company services.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Representative
Aspen Investments
10.2022 - 07.2023
- Negotiated pricing with clients and developed relationships with key personnel.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Market and sell a wide range of agricultural chemicals, providing tailored solutions to optimize crop yield, enhance plant health, and support sustainable farming practices.
Server Assistant
Angus Barn
08.2016 - 05.2020
- Contributed to delivering exceptional dining experiences at The Angus Barn, providing high-quality customer service, ensuring attention to detail, and maintaining a fast-paced, professional environment.
- Resolved concerns with quality of service provided in order to maintain satisfied customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with multiple departments to solve problems in a high stress environment.
- Participated in team meetings and trainings.
Education
Associate of Science - Agricultural Business And Management
North Carolina State University
Raleigh, NC05-2020
Associate of Science - Agricultural Business
North Carolina State University
Raleigh, NC05-2020
Associate of Science - Horticulture Science Management
North Carolina State University
Raleigh, NC05-2020
Skills
- Organizational skills
- Exceptional customer service
- Customer relations
- Turf product knowledge
- Verbal and written communication
- Contract preparation
- Small business operations
- Sales training
- Multi-tasking strength
- Product and service sales
- Technology- Proficient in Microsoft Office
Personal Information
Title: Sales Executive
Certification
- Public Health Pest Control Certification - NC Department of Agriculture.
- Aquatic Pest Control Certification - NC Department of Agriculture.
- Ornamental and Turf Pest Management Certification - NC Department of Agriculture.
- Certified Pesticide Applicator (CPA) - Environmental Protection Agency (EPA).
Timeline
Owner
NGW Services, LLC
06.2024 - Current
Sales Representative
Aspen Investments
10.2022 - 07.2023
E- Commerce Sales Manager
IKE'S
05.2021 - Current
Customer Service Representative
Excelsior Equity
03.2020 - Current
Server Assistant
Angus Barn
08.2016 - 05.2020
Associate of Science - Agricultural Business And Management
North Carolina State University
Associate of Science - Agricultural Business
North Carolina State University
Associate of Science - Horticulture Science Management
North Carolina State University
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