Noah Woods
Miami,FL
Summary
Experienced Team Member, highly effective at managing and encouraging colleagues to provide high-quality, efficient service to customers, as well as being one to provide such service. Strong leader and problem solver who works well under pressure and fast-paced work environments. Trained in how to properly handle food in compliance with local health and food safety standards, provide respectful and reliable customer service, including suggestive selling. Beginner to Intermediate level proficiency in speaking/understanding Spanish and French as a native English speaker. Self-identified fast learner with attention to detail, eager drive to succeed as an individual and as a member of a team.
Overview
3
3
years of professional experience
Work History
Server
Raven's Den Steakhouse And Taproom
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Team Member/Shift Manager
Sam's Woodfired Pizza, Co.
04.2020 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Education
Bachelor of Arts - Philosophy And Psychology
Florida International University
Miami, FL04.2027
High School Diploma -
Burr And Burton Academy
Manchester, VT06.2023
Skills
- Conflict and Complaint Resolution
- Service Prioritization
- Suggestive Selling
- Food Preparation and Safety
- Transactions and Cash Handling
- Coaching and Mentoring
- Scheduling and Coordinating
- Managing Cash Register
- Performance Motivation
- Inventory and Supply Management
Hobbies
Weightlifting and Physical Exercise, Watching Movies, Listening to Podcasts, Reading
Timeline
Server
Raven's Den Steakhouse And Taproom
05.2023 - Current
Team Member/Shift Manager
Sam's Woodfired Pizza, Co.
04.2020 - Current
Bachelor of Arts - Philosophy And Psychology
Florida International University
High School Diploma -
Burr And Burton Academy
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