Organized professional with expertise in client communication and appointment scheduling. Experienced in administrative support and data entry, focused on maintaining accurate records and facilitating efficient operations. Skilled in managing daily tasks and delivering reliable administrative assistance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Receptionist
Advance Beauty Academy Tech
Corona
08.2025 - 04.2026
Greeted clients warmly, fostering a welcoming atmosphere that enhanced visitor experience.
Managed incoming calls and directed inquiries to appropriate staff members.
Assisted in client check-in and check-out processes in a busy beauty academy setting.
Handled administrative tasks, including filing and organizing client records accurately.
Provided general information about services offered at the beauty academy to clients.
Collaborated with team members to streamline front desk operations, ensuring efficient daily workflow.
Managed inventory of office supplies, ensuring adequate stock levels at all times.
Delivered excellent customer service, building rapport with internal and external customers to enhance satisfaction.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
Processed payments and updated accounts to reflect balance changes.
Eligibility Technician 1
Riverside County Department of Social Services
Norco
08.2024 - 07.2025
Evaluated client applications for eligibility in various social service programs.
Conducted interviews to gather information and clarify application details, enhancing accuracy in eligibility assessments.
Collaborated with team members to ensure accuracy in case management tasks.
Assisted clients with understanding their rights and responsibilities in benefit programs.
Documented case notes and updates in the department's electronic system efficiently.
Maintained accurate records of client information, program activities, and decisions made on cases.
Explained reasons behind application denials, guiding clients on next steps and ensuring understanding of their options.
Gathered financial information from clients regarding income, assets and debts.
Sales /Closing Coordinator
Tri Pointe Homes
Corona
08.2013 - 09.2023
Coordinated closing processes for residential homes, ensuring timely document preparation and compliance with all regulations.
Managed communication between buyers, lenders, and title companies to streamline closing processes and enhance collaboration.
Reviewed contracts and legal documentation to confirm compliance with regulations.
Coordinated with lenders to ensure timely closing of loans.
Ensured that all parties had signed off on necessary documents prior to closings.
Developed relationships with title companies to facilitate smoother transaction processes and minimize closing delays.
Managed and resolved concerns, problems or issues to avoid closing delays.
Handled pipeline of active deals in closing stage.
Education
Associate of Arts - Business Administration
Riverside Community College
Riverside, CA
05-1995
Skills
Administrative support and data entry
Client communication
Customer relationship management
Client relations
Recordkeeping
Attention to detail
Organizational skills
Time management
Professional demeanor
Inventory management
Certification
Certified Facilitator in The 7 Habits of Highly Effective People 2006