Luhysha Moreno Santana
Bronx,NY
Summary
Bilingual social worker committed to advocating for and sustaining accessible, culturally responsive practices within the mental health field. Fosters a deeper understanding of cultural awareness, social justice, and trauma-informed care. Provides exceptional professional care and implements appropriate interventions. Utilizes a variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds, invested in forming trusting relationships and advocating for the best interests of clients. Offers a 9-year background serving the community by providing guidance for clients in need.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinician
Rising Ground Services
04.2024 - Current
- Provide direct services to children from age 0 to 17 years old.
- Create behavioral plans, safety Plans and individual crisis management plans as needed to provide ongoing support to UC and Staff.
- Delivered high-quality care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk minors.
- Developed tailored treatment plans to address the unique needs of each minor to ensure appropriate discharge plans.
- Ensure all ORR, OCFS mandates and requirements are met including appropriate safety discharge plans that all mental health are in place prior to discharge.
- Active participate in implementation of PBIS as a guiding philosophy to promote and reinforce a positive social culture with all UC and staff.
- Conduct comprehensive assessments using standardized measures as per standard set forth by Office of Refugee Resettlement(ORR).
- Participated in team meeting and maintaining regular communication and coordination of services and case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Conducted weekly group therapy and individual sessions to facilitate skill development, coping strategies, and emotional processing among the minors.
- Improved minors behavioral outcomes by implementing evidence-based clinical practices and interventions Including TF-CBT.
- Increased minors satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
- Served as a mentor to new clinicians, providing guidance on techniques, documentation standards, and ethical considerations in practice.
- Developed educational materials for minors with diversity of language and families about mental health, coping strategies and any other material depending on the minors needs.
- Develop and maintain contact with UC, sponsor and all parties including service providers and external parties.
- Complete documentation in a timely matter,ensuring the clinical records meet the ORR requirements.
- Coordinate with Foster parent home visits so provision of clinical services are more comprehensive, including minors with challenging behavior plans.
- Maintain collaborative relationships with Case managers,foster parents, language interpreters, Child advocates, ORR, an staff to ensure the minors rights while in care.
Social Worker
Violence Intervention Program
01.2022 - 04.2024
- Provided direct services to children and adolescents from 4 to 18 years old and their caregivers
- Conducted trauma-informed and culturally responsive intakes and assessments virtually and in-person, with caregivers and children to assess mental health
- Provided in-person and virtual evidence-based therapeutic techniques, such as CFTSI, TFCBT, expressive arts, play therapy, and culturally responsive strategies and communication to facilitate a space for behavioral changes and growth
- Developed and implement treatment plans tailored to clients' needs, collaborate with clients and caregivers to determine goals, evaluate progress through assessment, and adjust treatment strategies accordingly
- Facilitated a Parenting Journey support group for caregivers
- Developed and facilitate a summer outing sociocultural teen group
- Developed and oversee clinical groups for teens and DV survivors
- Maintained a caseload of ten to fifteen children and/or adolescents, meeting with children and caregivers individually and/or jointly
- Liaise between City and community based organizations, such as ACS and schools
Social Worker
Escuela con Causa
01.2020 - 12.2021
- Company Overview: Charter school
- Provided comprehensive direct services to students, families, and the school community including therapeutic services
- Crisis Intervention and advocacy for students in vulnerable environments
- Ensured services for special education students
- Coordinated the Gender Equity Committee
- Conduced workshops and activities to positively impact socio-emotional dynamics at school
- Provided families with first aid kits and provide students with socioemotional support during COVID-19
- Supported the volleyball girls' team with their emotional aspect as teenagers
- Provided educational workshops based on students' developmental stage and needs, such as Bullying, sexual health, the emotional impact of COVID-19, and emotions during the pandemic
- Field work involving home visits on cases that have absence patterns or school neglect
- Charter school
Social Worker
Mora Housing Management Inc
01.2018 - 12.2020
- Field work involving home visits, community organization, summer camp for children and elderly clients coordination and implementation
- Community engagement activities
- Conducted workshops based on the Logic model to promote economic justice and healthy lifestyles
- Liaise between City and community-based organizations, such as medical, health services assistance, employment, education, and food to provide access to services based on the community needs
- Assisted the elderly population with medical appointments, offered social support, and handled files and documentation
- Assisted in disaster management and crisis intervention at an earthquake zone in Southern Puerto Rico
- Served as housing management liaison, on behalf of the organization, for family sheltering purposes
Social Worker Internship MSW
Universidad de Puerto Rico
01.2016 - 12.2018
- Company Overview: Employee Assistance Program
- Recinto de Rio Piedras, Puerto Rico
- Implemented the program's internal regulations and provided psychosocial support through individual and group interventions
- Conducted intake assessments in person to assess the mental health and referred to the medical providers
- Employee Assistance Program
- Recinto de Rio Piedras, Puerto Rico
Social Worker Internship BA
Alas a la Mujer Foundation
01.2013 - 12.2014
- Conducted intake assessments in person to assess for needs of survivors of DV
- Provided Crisis intervention and psychotherapy intervention with survivors of DV
- Conduct workshops and prevention activities in schools, and communities to prevent domestic violence
- Developed and oversaw support groups for women in domestic violence situations and survivors of DV
Education
MSW - Administration of Social Programs
University of Puerto Rico
Rio Piedras, Puerto Rico01.2018
BA - Social Work with a minor in Psychology
Universidad del Este
Carolina, Puerto Rico01.2015
Skills
- Bilingual English and Spanish
- Clinical assessment
- Expert ability to provide face to face and virtual therapy services
- Culturally responsive Therapy
- Case management
- Cross-cultural communications
- Competence in Microsoft programs, salesforce
- Staff supervision and management
- Deadlines management
- Clinical documentation
- Therapeutic techniques
Certification
- Child and Family Traumatic Stress Intervention (CFTSI), 02/2022
- Trauma Focused Cognitive Behavioral Therapy (TF-CBT), 04/2023
- The LGBTQ + Institute for Family Therapy (LIFT), 12/2022
- Mandated Reporter Training, 01/2022
- Trauma informed Care 1 & 2 Supporting Person With Trauma History, 03/2022
- Spanish for mental health Wellness, 07/2022
- Parenting Journey 1 Facilitator, 02/2022
Timeline
Clinician
Rising Ground Services
04.2024 - Current
Social Worker
Violence Intervention Program
01.2022 - 04.2024
Social Worker
Escuela con Causa
01.2020 - 12.2021
Social Worker
Mora Housing Management Inc
01.2018 - 12.2020
Social Worker Internship MSW
Universidad de Puerto Rico
01.2016 - 12.2018
Social Worker Internship BA
Alas a la Mujer Foundation
01.2013 - 12.2014
BA - Social Work with a minor in Psychology
Universidad del Este
- Child and Family Traumatic Stress Intervention (CFTSI), 02/2022
- Trauma Focused Cognitive Behavioral Therapy (TF-CBT), 04/2023
- The LGBTQ + Institute for Family Therapy (LIFT), 12/2022
- Mandated Reporter Training, 01/2022
- Trauma informed Care 1 & 2 Supporting Person With Trauma History, 03/2022
- Spanish for mental health Wellness, 07/2022
- Parenting Journey 1 Facilitator, 02/2022
MSW - Administration of Social Programs
University of Puerto Rico
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