Noel Diaz
New York,NY
Summary
Quality-driven Senior Case Manager focused on facilitating communication between providers and improving overall service to clients. Detail-oriented and systematic professional with a proactive approach. Client-focused Employment Specialist with 2 years of experience working with clients from diverse career backgrounds to support comprehensive career and job searches. Tenacious advocate, supporting job seekers through rigorous job search processes. Detailed resume and job application specialist, helping clients generate targeted documents with strategic composition. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Driven Law Clerk with 13
years of experience and commitment to productive research and litigation processes. Fast-learning professional with skill in legal research and document drafting. Detail-oriented and collaborative worker with proven leadership.
Overview
12
12
years of professional experience
Work History
Senior Case Manager
Practice of Peace
12.2022 - 05.2023
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
- Analyzed trends and data to inform decision-making and program development.
- Conducted outreach activities to engage local stakeholders in programs.
- Implemented strategies to increase public awareness of social and community service programs.
- Maintained public access files to facilitate compliance, documentation and execution of immigration policies and procedures.
Employment Specialist
Exodus Transitional Community
11.2021 - 09.2022
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Advocated for staff members, helping to identify and resolve conflicts.
Law Clerk
Connecticut Department Of Corrections
05.2018 - 06.2021
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Supported attorneys in preparing for trials by organizing case materials and drafting legal documents.
- Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.
- Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
Executive Assistant
Monet Landscaping INC.
08.2017 - 05.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Director of Operations
M&P Private Equities
07.2017 - 05.2018
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Ensured the finalization of all Unsecured fix rate loans approved and administered comprehensive interpretations to complicated data analytic's.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
Assistant Law Clerk
Doccs
09.2011 - 03.2016
- Managed multiple deadlines effectively, ensuring all tasks were completed accurately and on time.
- Coordinated with court personnel to ensure timely filing of necessary documents, avoiding delays in litigation proceedings.
- Improved office productivity by implementing effective file management systems for easy access and retrieval of information.
- Supported senior law clerks during trial preparation, enabling smooth courtroom presentations.
Education
High School Diploma -
John F Kennedy High School
Bellmore, NY03.2009
Skills
- Community Resources
- Client Advocacy
- Care Coordination
- Care Planning
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Training Coordination
- Job Development
- Employer outreach
- Organization
- Legal Documentation
- Legal Research
- Ethics and Professionalism
- Business Intelligence
- Data science research methods
- Data Warehousing
Languages
American sign Language
Limited Working
French
Elementary
English
Native or Bilingual
Spanish
Native or Bilingual
Tagalog
Elementary
Timeline
Senior Case Manager
Practice of Peace
12.2022 - 05.2023
Employment Specialist
Exodus Transitional Community
11.2021 - 09.2022
Law Clerk
Connecticut Department Of Corrections
05.2018 - 06.2021
Executive Assistant
Monet Landscaping INC.
08.2017 - 05.2018
Director of Operations
M&P Private Equities
07.2017 - 05.2018
Assistant Law Clerk
Doccs
09.2011 - 03.2016
High School Diploma -
John F Kennedy High School