Noel Faubion
Edinburg,TX
Summary
Hard working Shift Manager efficient in organization, quality management, cash handling, customer service, conflict resolution, and leadership. I look forward to any new opportunities that require me to step out of fast food. I enjoy learning and meeting new people. I can make adjustments to my schedule and ensure tasks are done correctly.
Overview
3
3
years of professional experience
Work History
Shift Manager
Wendy’s
Edinburg
10.2023 - Current
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Assisted in resolving escalated customer service issues in a timely manner.
- Resolved conflicts between employees or customers in a professional manner.
- Keeping the store clean and follow food safety guidelines.
- Trained new employees on company policies, procedures, and job responsibilities.
Crew Member
McDonald's
Edinburg, Texas
08.2022 - 09.2023
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Restocked kitchen supplies including food products and utensils.
- Maintained an organized work area to ensure efficient operations.
Education
High School Diploma -
Edinburg North High School
Edinburg, TX06-2019
Skills
- Sales analysis
- Customer service
- Conflict resolution
- Food safety
- Employee training
- Team leadership
- Problem solving
- Opening and closing procedures
- Training and mentoring
Timeline
Shift Manager
Wendy’s
10.2023 - Current
Crew Member
McDonald's
08.2022 - 09.2023
High School Diploma -
Edinburg North High School