Noel Kawalkowski
Gilberts
Summary
Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on. Innovative professional with a visionary approach who enjoys conceptualizing creative designs.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Store Manager
DSW-Designer Shoe Warehouse
Algonquin
04.2022 - Current
- Oversaw daily store operations and maintained inventory accuracy.
- Manage a team of associates in a way that maximizes the amount of tasks accomplished in a day while being present and helpful to all customers.
- Tracked KPI metrics throughout shifts to ensure successful achievement of sales plans.
- Coach and train new and existing team members on all aspects of the store.
- Problem solve complex situations in a timely and respectable manner to ensure all customers leave happy with their experience.
- Balanced store safe daily to maintain financial accuracy.
- Balance registers at night and take out/ record all deposits.
- Processed change orders to ensure adequate cash supply for transactions.
- Make changes to schedules to ensure optimum store coverage there fore maximizing sales and all kpi metrics.
- Processed and verified incoming shipments for quality and quantity.
- Ring out customers efficiently
- Documented and submitted incident reports for customers and associates.
- Filter through all possible applicants
- Interview possible candidates
- Hire and onboard new associates and managers.
- Fostered positive work environment through effective communication and support for team members.
- Ensured compliance with company policies and procedures in all store activities.
- Contact our maintenance attendants/ put in work orders for any problems we may have or service we need
- Relocate stores
- Grand open new locations
- Merchandising all product into eye catching and well selling displays based on customer demand and sales.
Merchandise and Marketing Manager
DSW
Algonquin
10.2015 - 12.2021
- Developed creative display concepts to drive sales.
- Analyzed market trends to inform product positioning and messaging decisions.
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Oversaw inventory levels of production supplies to ensure availability.
- Produced storyboards and mood boards to effectively convey concepts.
Store Manager
DSW-Designer Shoe Warehouse
Rockford
12.2020 - 04.2021
Sales associate
DSW
12.2014 - 10.2015
- Executed basic and complex sales transactions, ensuring customer satisfaction and accurate order processing.
- Facilitated online sales transactions, enhancing customer experience through efficient order fulfillment.
- Provided assistance to customers in person and over the phone.
- Executed cleaning duties to ensure a tidy and welcoming environment.
- Facilitated training sessions for new associates to enhance skills.
Education
High school diploma -
Huntley High School
Huntley, IL 08.2011 - 01.2015
Skills
- Store management
- Sales
- Customer service
- Customer support
- Relationship management
- Inventory management
- Loss Prevention
- Merchandising
- Visual merchandising
- Staff training
- Team onboarding
- Product demos
- Project management
- Team presentations
- In-store promotions
- Management
- Assistant manager
- Supervising experience
- Organizational Skills
- Scheduling optimization
- Time management
- Attention to detail
- Data entry
- Wage administration
- Planograms
- Marketing
- Social media management
- Recruiting
- Talent acquisition
- Interviewing
- Conflict resolution
- Reporting
- Efficient communication
- Active listening
- Open-mindedness
- Communication skills
- Deadline compliance
- Deadline compliance
- Product inspection
- Reporting
- Efficient communication
Additional Information
Authorized to work in the US for any employer., Skilled at working with a wide range of personalities., Hard worker, quick learner, and ability to accept responsibility., Work well as a part of a team, collaborate well with co-workers., Polite and respectful., Ability to work smoothly at a fast pace., Leadership and training skills.
Timeline
Store Manager
DSW-Designer Shoe Warehouse
04.2022 - Current
Store Manager
DSW-Designer Shoe Warehouse
12.2020 - 04.2021
Merchandise and Marketing Manager
DSW
10.2015 - 12.2021
Sales associate
DSW
12.2014 - 10.2015
High school diploma -
Huntley High School
08.2011 - 01.2015