Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noel Nissan

El Cajon,CA

Summary

Proven team player and skilled table games dealer from Pala Casino, adept at fostering customer satisfaction and maintaining game integrity. Demonstrates exceptional customer service and money handling abilities, ensuring a secure and enjoyable environment. Achieved notable improvements in guest retention through effective problem-solving and communication skills.

Overview

10
10
years of professional experience

Work History

Table Games Dealer

Pala Casino
07.2017 - 10.2023
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Kept track of game outcomes and reported to supervisor for accurate record keeping.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Inspected table games and equipment to confirm proper function.
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Upheld the highest standards of game security, quickly identifying potential cheating or suspicious behavior.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Promoted teamwork among coworkers on the casino floor, fostering a cohesive work environment that optimized both guest experience and dealer performance.

Cashier

Friends Market Liquor
03.2014 - 05.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Mosul Comunity Collage
Iraq Mosul
01-2010

Skills

  • Excellent customer service
  • Team player mentality
  • Memory retention
  • Patience and composure
  • Reliability and punctuality
  • Table management
  • Gaming commission compliance
  • Customer Service
  • Problem-solving abilities
  • Money Handling

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Table Games Dealer

Pala Casino
07.2017 - 10.2023

Cashier

Friends Market Liquor
03.2014 - 05.2017

High School Diploma -

Mosul Comunity Collage

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Noel Nissan