Noel Young
Columbia,SC
Summary
A versatile individual recognized for initiating a positive environment where employees thrive and succeed. Strong leadership, problem-solving, and time-management skills that have enabled me to make use of my managerial experience, educational background, and ability to work well with people in a high-demand setting, welcoming opportunities for growth.
Overview
7
7
years of professional experience
Work History
Dog Groomer
PetSmart
Columbia, SC
04.2022 - Current
- Consulted with owners and made recommendations on individual grooming needs of pets
- Groomed approximately 6 animals per 8-hour shift
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals
- Assessed incoming pets, observed coat conditions and recommended shave-downs, dematting or other services to perfectly fit breed standards
- Answered salon phones, made appointments, interacted with veterinarians and technicians and collaborated with team to help salon management build successful operation.
ASSISTANT MANAGER
Shoe Carnival
Columbia, SC
02.2021 - 04.2022
- Trained employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Interviewed potential job candidates and made hiring recommendations to general manager.
ASSISTANT MANAGER
Chick-fil-A
06.2017 - 03.2021
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Put together and executed bank deposits
- Monitored workflow and schedules
- Ensured compliance with all applicable laws regarding health codes, labor regulations, and safety standards.
Education
Veterinarian Assistant -
Midlands Technical College
10.2020
Business Administration -
Virginia College
07.2018
Skills
- Effective Communication
- Telephone Etiquette
- Problem Solving
- Multitasking Abilities
- Organizational Skills
- Hiring and Training
- Appointment Scheduling
Timeline
Dog Groomer
PetSmart
04.2022 - Current
ASSISTANT MANAGER
Shoe Carnival
02.2021 - 04.2022
ASSISTANT MANAGER
Chick-fil-A
06.2017 - 03.2021
Veterinarian Assistant -
Midlands Technical College
Business Administration -
Virginia College