Noel Valles
Passaic,NJ
Summary
Front of House Team Member with experience coaching team members on front-of-house stations and keeping service organized during peak hours. Leads customer service, POS operations, and team communication to support accurate orders and a welcoming guest experience. Builds team connections through calm leadership, professionalism, and community-minded service.
Overview
2
2
Languages
1
1
Certification
1
1
year of professional experience
Work History
Shift Leader
Milkshake Factory
Ridgewood, NJ
08.2026 - Current
- Supervised daily operations to ensure efficient service delivery and product quality.
- Coordinated shift schedules to optimize staff allocation during peak hours.
- Monitored inventory levels, facilitating timely restocking of supplies and ingredients.
- Assisted in resolving customer inquiries and complaints to enhance satisfaction rates.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Front of House Team Member
Chick-fil-A Restaurants
Teterboro, NJ
12.2025 - Current
- Coached team members on various positions to ensure smooth operations
- Led team members with empathy, fostering a supportive and collaborative atmosphere.
- Cultivated a welcoming environment for customers and team members to enhance engagement.
- Ensured a positive customer experience by overseeing operations during shifts
- Fostered connections and relationships within the community by engaging with team members
- Attended food safety informational seminars to improve compliance with health and food safety standards.
- Collaborated with team leaders to find ways in my areas to improve.
Pharmacy Clerk
Other
Passaic, NJ
06.2026 - 07.2026
- Assisted customers with medication inquiries, ensuring accurate information delivery.
- Processed prescription orders efficiently, maintaining workflow in fast-paced environment.
- Utilized pharmacy software for tracking prescriptions and managing patient records effectively.
- Handled cash transactions accurately, contributing to daily financial reconciliations.
- Counted and labeled prescriptions with correct item and quantity.
- Collaborated with pharmacists to prepare medications and ensure compliance with safety protocols.
Education
High School Diploma -
Passaic Academy For Science And Engineering
NJ01-2026
Bachelor of Science - Aircraft Operations
Vaughn College of Aeronautics And Technology
Flushing, NY06-2030
Skills
- Customer engagement
- Team leadership
- Issue resolution
- Problem-solving
- Reliability and punctuality
- Reliability
- Attention to detail
- Positive attitude
Certification
- Seal of Biliteracy
- Part 107 Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Community Service
- Food Pantry, 2025-05-25, 2025-07-25, Assisted with organizing, sorting, and distributing food to the families and individuals in need., Worked alongside other volunteers and leaders to ensure an efficient and welcoming environment.
- Altar Server, 2026-03-26, 2026-05-26, Assisted clergy during religious services by preparing altars., Demonstrated responsibilities, attention to detail, and professionalism.