Noel Watson
Norfolk,VA
Summary
Diligent receptionist with a solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
6
6
years of professional experience
Work History
Receptionist
Hatcher & Frey Orthodontics
12.2023 - Current
- Managed patient scheduling and appointment confirmations using dental practice management software.
- Maintained accurate patient records and documentation in compliance with HIPAA regulations.
- Trained new reception staff on office protocols and software systems for seamless integration.
- Provided customer service by promptly addressing patient inquiries via phone, email, text, or in-person interactions.
Assistant Manager
Aldi
07.2021 - 12.2023
- Trained and developed team members on sales techniques and product knowledge.
- Supervised daily store operations to ensure efficiency and high customer satisfaction.
- Assisted in financial reporting by tracking sales performance and preparing weekly performance summaries.
- Managed cash registers, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Cashier Team Lead
Chick-fil-A
04.2020 - 07.2021
- Trained new cashiers on register systems and company policies, enhancing team performance.
- Resolved customer inquiries and complaints promptly, improving satisfaction levels.
- Supervised cashier team, ensuring efficient operations and exceptional customer service.
Education
High School Diploma -
Private Christian School
Skills
- Office administration
- Effective time management
- Organized and Punctual
- Effective communication skills
- Multitasking
Timeline
Receptionist
Hatcher & Frey Orthodontics
12.2023 - Current
Assistant Manager
Aldi
07.2021 - 12.2023
Cashier Team Lead
Chick-fil-A
04.2020 - 07.2021
High School Diploma -
Private Christian School