Noelani Santos
Manville,NJ
Summary
Dedicated high school graduate with a strong foundation in customer service, communication, and reliability. A diverse background in front desk operations and lifeguarding ensures adaptability and a focus on maintaining welcoming and organized environments.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Front Desk Receptionist
Crunch Fitness
Dunellen, New Jersey
05.2026 - Current
- Greeted members and guests warmly to create a welcoming environment.
- Managed phone calls and inquiries with professionalism and efficiency.
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
- Scheduled appointments and classes using membership management software.
- Processed new memberships and renewals accurately and promptly.
- Assisted members with account inquiries and provided solutions effectively.
- Handled cash transactions and maintained accurate financial records diligently.
- Executed bookkeeping tasks and organized documents efficiently.
Front Desk Representative
Powerhouse Gym
Bridgewater, NJ
07.2025 - Current
- Currently working as a front desk representative.
- Conducted facility tours and assisted guests with waiver signing to enhance visitor experience.
- Managed sales operations while ensuring a clean and welcoming front desk environment.
- Handled cash transactions, accurately opening and closing cash drawer to maintain financial integrity.
- Performed opening and closing procedures for the facility to ensure security.
Lifeguard
Manville Public Pools
Manville, NJ
06.2025 - 08.2025
- Worked as a lifeguard for the borough of manville.
- Ensured safety of civilians by enforcing rules and regulations.
- Maintained cleanliness of pool and pool deck to promote a safe environment.
- Checked season badges in, as well as day passes.
- Managed cash box and processed receipts to maintain accurate financial records.
- Assisted with opening and closing procedures for the facility.
Front Desk
Copa Sports Academy
Hillsborough, NJ
12.2024 - 02.2025
- Coordinated check-in and hospitality services to enhance guest experiences.
- Worked as a front desk representative.
- Managed opening and closing procedures for facility, ensuring security and readiness.
- Monitored overdue and upcoming payments to facilitate timely processing.
- Cleaned and maintained lobby and restrooms to ensure welcoming environment.
Sales Associate
OrangeTheory Fitness
Somerville, NJ
03.2024 - 12.2024
- Managed sales and memberships; tracked and analyzed sales metrics to enhance performance..
- Processed cash transactions and membership payments.
- Conducted cold calls, sent emails, and registered individuals for classes.
- Worked as a sales associate and customer service representative.
- Scanned documents, created dated files for scanned documents.
- Cleaned maintained lobby and restrooms.
- Opened and closed gym.
Education
High School -
Manville High School
Manville, NJ06-2026
Skills
- Customer service
- Sales
- Membership marketing
- Appointment scheduling
- Cash handling
- Ability to open and close
- Detail-oriented
- Multitasking
- File organization
- Safety training
- CPR certified
- Communication
- Interpersonal communication
- Professional communication
- Reliability
Awards
- Varsity Softball
- Varsity Cross Country
- Varsity Track & Field
- Honor Roll Student
- Published work at Somerset County Teen Arts showcase
- Nominated for 2023 cross country coaches award
- 2025 Track & Field Distance Team Captain
- High Honor Roll Student
- 2026 Track and Field Distance Team Captain
- Class of 2026 Officer
Languages
- Croatian, intermediate
- Spanish, beginner
- English, advanced
Languages
English
Professional
Croatian
Elementary
Certification
- AED
- CPR
Timeline
Front Desk Receptionist
Crunch Fitness
05.2026 - Current
Front Desk Representative
Powerhouse Gym
07.2025 - Current
Lifeguard
Manville Public Pools
06.2025 - 08.2025
Front Desk
Copa Sports Academy
12.2024 - 02.2025
Sales Associate
OrangeTheory Fitness
03.2024 - 12.2024
High School -
Manville High School