Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Generic
Open To Work

Noelia Cepeda

Rio Grande City

Summary

Looking to transition into new field, bringing skills developed in high-pressure emergency communication environment. Skilled in handling urgent situations with precision and maintaining clear, effective communication. Ready to apply problem-solving and quick decision-making abilities to new professional challenge.

Overview

1
1
year of professional experience

Work History

Dispatcher

Roma Police Departmant
11.2023 - 03.2025
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

Education

Associate of Arts - Criminal Justice

South Texas College
McAllen, TX
12-2024

High School Diploma -

Rio Grande City High School
Rio Grande City, TX
05-2020

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Time management
  • Prioritizing calls
  • Problem-solving
  • Schedule management
  • Updating logs
  • Team collaboration
  • Record keeping
  • Critical thinker

Languages

Spanish
Native or Bilingual

Work Preference

Work Type

Full Time

Timeline

Dispatcher

Roma Police Departmant
11.2023 - 03.2025

Associate of Arts - Criminal Justice

South Texas College

High School Diploma -

Rio Grande City High School

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