Noelia Leon
Reading,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent customer service, and communication skills. Also focused on building customer loyalty with a relationship-oriented approach.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
Wyomissing, Pennsylvania
06.2022 - Current
- Created personalized shopping experiences for each customer.
- Tracked inventory levels and replenished stock when necessary.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Processed refunds, returns and exchanges efficiently.
- Responded promptly to customer inquiries via phone or email.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, and frequent repeat customers.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Listened to customer needs to identify and recommend best products and services.
Education
High School Diploma -
Reading Senior High School
Reading, PA06-2020
Skills
- Flexible Schedule
- Decision-Making
- Customer Service
- Product expertise
- Merchandise Selection
- Customer Relations
- Product Knowledge
- Attention to Detail
- Mobile ordering understanding
Timeline
Online Personal Shopper
Walmart
06.2022 - Current
High School Diploma -
Reading Senior High School