Jose Moreno
Miami Gardens,FL
Summary
Motivated college student with strong customer service experience, eager to learn and adapt in dynamic environments. Reliable, team-oriented, and willing to assist in any department. Committed to providing excellent support and contributing to a positive workplace atmosphere.
Overview
1
1
year of professional experience
Work History
Shift Lead
Smoothie King
Miami, Florida
06.2025 - Current
- Supervised daily operations and maintained smooth workflow in high-paced environment.
- Trained new staff on company policies and customer service standards.
- Managed inventory levels and organized stock to ensure product availability.
- Ensured cleanliness and organization of workspace for optimal efficiency.
- Handled customer inquiries and resolved issues to enhance satisfaction.
Sales Representative
AT&T
Pembroke Pines, Florida
11.2024 - 05.2025
- Traveled to multiple locations for sales outreach.
- Actively sold AT&T products and services.
- Persuade and convert potential customers.
- Deliver Exceptional Customer Service On-Site.
Assistant Manager
3D Crystal Innovation
Sunrise, Florida
06.2024 - 10.2024
- Assisted in training new employees on company procedures and safety protocols.
- Communicated with clients to address inquiries and provide product information.
- Managed customer service inquiries and complaints in a timely manner.
- Visual merchandising and eye-catching kiosk presentation.
- Persuasive Product Demonstration and Upselling.
Education
Associate of Science - Computer Science
Miami Dade College
Miami, FL05-2028
High School Diploma -
American Senior High School
Hialeah, FL06-2024
Skills
- Customer service
- Employee training
- Sales techniques
- Inventory control
- Financial Screening
- Decision-making capacity
- Team collaboration
- Flexible schedule
- Customer relations
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Shift Lead
Smoothie King
06.2025 - Current
Sales Representative
AT&T
11.2024 - 05.2025
Assistant Manager
3D Crystal Innovation
06.2024 - 10.2024
Associate of Science - Computer Science
Miami Dade College
High School Diploma -
American Senior High School
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