Motivated college student with strong teamwork and customer service skills, eager to contribute to a professional environment. Proven ability to create welcoming atmospheres and enhance customer satisfaction. Committed to applying academic knowledge in real world settings.
Overview
3
3
years of professional experience
Work History
Server
Francos
Marlton
05.2024 - 09.2025
Delivered high-quality service to guests, taking orders accurately and handling payments
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
Handled money transactions accurately while following company procedures for handling cash payments
Greeted customers, answered questions, and recommended specials to increase profits
Assisted with setting up and maintaining cleanliness of dining area and tables
Performed opening and closing duties such as setting up the dining area restocking supplies
Resolved customer complaints promptly while maintaining a positive atmosphere
Maintained knowledge of menu offerings to provide informed recommendations to guests
Head Hostess
Cracker Barrel Restaurant
Mount Laurel
01.2023 - 02.2024
Welcomed guests at entrance and guided them to their tables.
Managed reservation system to optimize seating and reduce wait times
Maintained cleanliness and organization of the front entrance and waiting area
Assisted in scheduling staff shifts to align with restaurant needs
Trained new staff on proper hosting procedures and policies
Answered customers' questions about hours, seating, current wait time, and other information
Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables
Adhered strictly to health codes by ensuring all food preparation areas were clean at all times