Dedicated professional with a strong background in patient registration and medical record maintenance. Expertise in HIPAA compliance and appointment scheduling, ensuring efficient patient data management and delivering exceptional customer service.
Overview
7
7
years of professional experience
Work History
Patient Registration
Desert Sage Health Center
Mountain Home, Idaho
10.2024 - Current
Maintained medical records in compliance with HIPAA guidelines.
Schedule patients for different appointment types under the scheduling guidelines.
Created patient cases to relay essential information to providers, clinical staff, and other departments.
Use Automated systems to present reports,presentations, and documents.
Assisted visitors and patients in locating the correct departments for timely service.
Gathered and updated patient charts accurately and consistently.
Provide prompt, friendly customer service.
Patient Registration
A1 Urgent Care
Key Largo, Florida
09.2023 - 07.2024
Assisted with scheduling appointments according to patients needs and availability.
Greeted and welcomed patients in a friendly and professional manner, providing prompt service.
Followed up with patients regarding any unresolved issues and complaints.
Managed daily paperwork including filing documents and entering data into the database.
Handled confidential information in accordance with the HIPAA guidelines.
Waitress/Hostess
Upper Crust Pizza Restaurant
Key Largo, Florida
03.2019 - 04.2024
Answered phone calls to take orders and address guest questions and concerns.
Provided support to various departments during peak times.
Built positive relationships with coworkers and guests to enhance the overall guest experience.
Assisted in seating guests and managing the waitlist.
Executed cash and card transactions.
Assisted in serving guests and learned standards of service to ensure customer satisfaction.
Patient Care Assistant/Unit Administrative Assistant at Houston Methodist HospitalPatient Care Assistant/Unit Administrative Assistant at Houston Methodist Hospital