Overview
Work History
Education
Skills
PICKLE BALL, BICICLE RIDING, READING, COOKING, TRAVELING
Additional Information
Languages
Timeline
Generic

Noemi Martinez

PHOENIX

Overview

26
26
years of professional experience

Work History

Assistant Manager

CLINICA MEDICA DEL SOL
10.2017 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

SPA SPECIALIST

Ritz-Carlton
11.1997 - 03.2018
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Maintained current understanding of market conditions, compliance standards and best practices.
  • Developed and managed relationships with key clients and partners to drive growth.
  • Collaborated with internal departments to align marketing campaigns.
  • Monitored industry trends to adapt strategies accordingly.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.

Education

Bachelor of Arts - Fine Arts

University of Puerto Rico
San Juan, PR
05.1975

Skills

  • Staff Supervision
  • Customer Relations
  • Graphic Design
  • Time Management
  • Staff Training
  • Money Handling
  • Operational Excellence
  • Effective Selling Techniques
  • Negotiation
  • Consulting

PICKLE BALL, BICICLE RIDING, READING, COOKING, TRAVELING

I LOVE THE OUTDOORS ACTIVITIES TO HAVE A HEALTHY AND ACTIVE LIFE STYLE.  INTERESTED AND PASSIONED ABOUT TRAVELING TO DIFFERENT COUNTRIES AND CULTURES TO LEARN AND KEEP AN OPEN MIND. TRAVELING HAS BEEN A GREAT EDUCATION TOOL.  AFTER GRADUATION, I SPEND MANY YEARS EXPLORING AND TRAVELING. DURING THAT TIME I CAME TO KNOW MYSELF BETTER AND DEVELOPED MANY SKILLS. I WAS ABLE TO MAKE A LIVING TEACHING TENNIS IN ITALY, MANNIGING A GUEST HOUSE IN PUNE, INDIA WHERE I WAS THE PRODUCTION MANAGER OF 2 EUROPEAN DESIGNERS TAYLOR SHOP,  WHERE I HAD THE OPORTUNITY TO DESIGN EMBRODERY. I ALSO WORKED IN A NATURAL HEALING CLINIC IN PUERTO RICO, FACILITATING VEGETARIAN COOKING CLASES AND WORSHOP ON MEDITATION AND CREATIVITY. I HAD MANY MENTORS. AND FOR ALL OT IT, I AM THANKFULL.

Additional Information

I WILL LIKE TO KEEP SERVING OTHERS WHILE ALSO PERSUING MY PASSION TO KNOW OTHER PEOPLE AND PLACES. I LIKE CHALENGES SO I HAVE TO KEEP ON BEING CREATIVE AND RESOURCEFUL. BEING THIS SAID I LOOKING FORDWARD TO BELONG TO YOUR GREAT ORGANIZATION AND GIVE MY TIME AND TALENTS FOR THE SUCCESS AND GOOD WORK PERFORMANCE.

Languages

English,
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working

Timeline

Assistant Manager

CLINICA MEDICA DEL SOL
10.2017 - Current

SPA SPECIALIST

Ritz-Carlton
11.1997 - 03.2018

Bachelor of Arts - Fine Arts

University of Puerto Rico

Similar Profiles

CREATE PROFILE
Noemi Martinez