Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Noemi Orozco Flores

San Diego,CA

Summary

Achieved significant customer satisfaction and repeat business at Kitchens For Good by expertly resolving complaints and ensuring efficient meal delivery. Skilled in cake decoration and food safety, demonstrated strong communication and precise hand-eye coordination, enhancing dining experiences and maintaining high cleanliness standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cake Decorator

Albertsons
Lemon Grove, CA
07.2023 - Current
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Managed material inventory and ordered new materials when needed.

Lead Food Server

Kitchens For Good
San Diego, CA
01.2015 - 09.2017
  • Resolved customer complaints professionally and efficiently, ensuring repeat business and positive reviews.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery, resulting in minimal customer wait times.
  • Developed strong rapport with guests through attentive service and personalized recommendations, leading to increased return visits.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming dining environment.

Education

Helix Charter High
06.2008

Skills

  • Cake Decoration
  • Food handling safety
  • Precise Hand-Eye Coordination
  • Custom Cake Consultations
  • Strong Communication Skills
  • Food Safety

Certification

Active food handlers card.

Languages

Spanish
Native or Bilingual

Timeline

Cake Decorator

Albertsons
07.2023 - Current

Lead Food Server

Kitchens For Good
01.2015 - 09.2017

Helix Charter High
Noemi Orozco Flores