Experienced Car Salesperson striving for greater success. Fluent in English and Spanish with a strong work ethic. Teachable and persistent with an aptitude for people.
Overview
7
7
years of professional experience
Work History
Car Sales Consultant
Hertz Car Sales Norwalk
10.2022 - Current
Regularly lead the "board" in total sales and products sold.
Guide customers through the entire sales process, including setting appointments, meeting individual needs, building value in ancillary products, and closing the deal.
Maintain consistent communication and demonstrate excellent follow-up skills. Qualify and transform internet and phone leads into sales.
Ensure customer satisfaction by providing a tailored experience, creating long term and repeat business.
Car Sales Representative
In Lane Auto
07.2022 - 10.2022
Close sales by overcoming objections, asking for sales, and completing purchase contracts.
Negotiate and guide customers through sales process while upselling additional products.
Qualify buyers by matching requirements and interests to various vehicle models and discussing finance options.
Execute telephone and email communication with potential customers to schedule test drives.
Member Enrollment Rep. (Insurance Processor)
Word & Brown - Choice Administrators
09.2020 - 08.2022
First employee in company's history (10+ years) to achieve 100% accuracy for entire month while exceeding required productivity.
Provide guidance for new hires. Established a highly effective training strategy which accelerated processor growth.
Educate Brokers, Employers, and Company Administrators on policies and requirements.
Input member and group data accurately and efficiently.
Ensure group and member information follows state laws and company policy.
Handle Private Health Information in compliance with HIPAA.
Gather information to enroll members and to change or terminate member and group policies.
Review invoices and billing information for accuracy.
Data Entry Clerk
Liberty Dental
02.2020 - 03.2020
Position required handling of Protected Health Information, attention to detail, and high level of focus.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Evaluated source documents to locate information needed for each data entry field.
Apprentice
Integrated Building Solutions
02.2019 - 01.2020
This position consisted of assisting in different types of construction work such as painting, drywall, concrete, and other general construction
Position also included sourcing supplies, communicating needs with clients, and facilitating project planning.
Career Counselor
Real Estate Trainers
01.2019 - 02.2019
Position included contacting students to confirm information, enrolling students into different courses using multiple databases, and taking calls from students who needed expertise and guidance.
Managed persistent inbound and outbound calls in a fast-paced environment.
Acquired strong computer and phone skills.
Upsold students on additional courses and training tools.
Learned to multitask under pressure in a fast-paced environment.
Developed customer service skills and received great reviews from customers through online surveys/reviews and never received a complaint or infraction.
Education
High School Diploma -
El Modena High School
Orange, CA
06.2016
Skills
Bilingual - Fluent in spoken and written English and Spanish
Strong Rapport Building skills and a willingness to ask for the sale
Professional Verbal and Written Communication Skills, including email correspondence and phone etiquette
Extensive knowledge regarding vehicles and the car sales process
Accustomed to Multitasking and adapting as needed in a demanding environment
Timeline
Car Sales Consultant
Hertz Car Sales Norwalk
10.2022 - Current
Car Sales Representative
In Lane Auto
07.2022 - 10.2022
Member Enrollment Rep. (Insurance Processor)
Word & Brown - Choice Administrators
09.2020 - 08.2022
Data Entry Clerk
Liberty Dental
02.2020 - 03.2020
Apprentice
Integrated Building Solutions
02.2019 - 01.2020
Career Counselor
Real Estate Trainers
01.2019 - 02.2019
Cashier
Jack in the Box
06.2017 - 01.2018
High School Diploma -
El Modena High School
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