Noemy Solano
Summary
Detail-oriented Referral Coordinator experienced in managing patient referrals and coordinating with healthcare providers. Achieved operational efficiency and enhanced patient satisfaction through effective communication, problem-solving, and meticulous record-keeping. Committed to maintaining confidentiality and delivering exceptional service in fast-paced environments.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Referrals Coordinator
Denova Collaborative Health
Phoenix
11.2020 - Current
- Coordinated patient referrals to ensure timely access to necessary services.
- Managed communication between patients and healthcare providers for efficient processing.
- Maintained accurate records of referrals and patient interactions in electronic systems.
- Assisted in resolving referral-related issues to enhance patient satisfaction levels.
- Performed data entry related to referrals into electronic health record systems.
- Referral tracking
Lead Daycare Teacher
Upward for Children
Phoenix
05.2017 - 11.2020
- Conducted daily health checks of all children enrolled in the daycare program.
- Established good relationships with parents by providing them regular updates about their child's activities.
- Enforced health regulations set by the state government for daycare centers.
- Supervised and monitored the safety of children during indoor and outdoor playtime.
- Communicated regularly with parents regarding their child's development and progress at daycare center.
- Provided guidance and support to other teachers in order to ensure a safe learning environment for all children.
- Attended staff meetings and trainings related to childcare topics.
- Maintained records of attendance, meals served, nap times, diaper changes.
Education
Bachelor of Science - Healthcare Administration
Grand Canyon University
Phoenix, AZ 07.2021 - 05.2025
Central High School
Phoenix, AZSkills
- Patient referral management
- Referral tracking
- Referral issue resolution
- Electronic health records
- Healthcare administration
- Healthcare compliance
- Data entry accuracy
- Problem solving
- Patient communication
Timeline
Bachelor of Science - Healthcare Administration
Grand Canyon University
07.2021 - 05.2025
Referrals Coordinator
Denova Collaborative Health
11.2020 - Current
Lead Daycare Teacher
Upward for Children
05.2017 - 11.2020
Central High School