Nola Taracko

• Coordinated patient scheduling and appointment confirmations, contributing to streamlined operations.
• Handled incoming calls and inquiries, providing accurate information and directing as needed.
• Responded to incoming calls and inquiries, ensuring accurate information and appropriate direction.
• Maintained organized patient records using electronic health record (EHR) systems for improved data accuracy.
• Collaborated with clinical staff to facilitate smooth patient flow during appointments.
• Addressed and resolved customer issues to enhance satisfaction and retention.
• Handled cash transactions and maintained sales and payments records accurately.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Trained new front office staff on operational protocols and software usage.
• Developed strategies to streamline administrative processes, reducing wait times significantly.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
• Managed multi-line phone system and pleasantly greeted patients.
• Completed clerical duties and tasks for clinic administration.
• Reduced patient wait times with proficient multitasking, handling phone calls, and managing walk-in patients simultaneously.
• Contributed to a positive work environment through effective teamwork and collaboration with colleagues in both front office and clinical roles.
• Received and routed laboratory results to correct clinical staff members.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Assisted with medical coding and billing tasks.
• Processed medical insurance claims and payments.
• Prepared and processed patient referrals and transfer requests.
• Managed office bookkeeping with insurance billing and patient payments.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Contributed to clinic growth through exceptional customer service, resulting in an increase of returning patients and word-of-mouth referrals.

• Coordinated community outreach programs to increase engagement and participation among families and youth.
• Coordinated community outreach programs to enhance engagement and participation.
• Streamlined communication processes between church leadership and congregation members, fostering stronger relationships and transparency.
• Managed scheduling of volunteers for various church events and initiatives.
• Developed communication materials, enhancing outreach to congregation members.
• Implemented feedback mechanisms, improving program effectiveness and member satisfaction.
• Trained and mentored new volunteers, fostering team cohesion and skill development.
• Streamlined administrative processes, increasing operational efficiency within church programs.
• Led fundraising initiatives, driving community support for church projects and missions.
• Collaborated with leadership to align programs with strategic objectives of the church's mission.
• Entered data, generated reports, and produced tracking documents.

• Implemented office management software to streamline communication and improve task tracking among team members.
• Coordinated scheduling of church events and meetings, enhancing resource allocation and member participation.
• Managed scheduling and coordination of church events and meetings, optimizing resource allocation and participation.
• Improved office operations by automating member correspondence, record tracking and data communications.
• Cultivated vendor relationships, negotiating contracts to ensure quality services for the church community.
• Developed and maintained filing systems, enhancing document retrieval efficiency for staff and volunteers.
• Provided exceptional customer service when addressing members' inquiries or concerns via phone calls or email correspondence.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing members' inquiries or concerns via phone calls or email correspondence.
• Streamlined office operations by automating member correspondence and record tracking.

• Scheduled patient appointments, optimizing calendar for maximum efficiency and minimal wait times.
• Assisted patients with insurance verification, ensuring accurate information is processed promptly.
• Managed multi-line phone system, directing calls efficiently to appropriate departments.
• Maintained electronic health records, ensuring data accuracy and compliance with privacy regulations.

As part of degree participated in Police Walk=Along from 11PM to 3AM.

Additional course work included directing Children's Choir, vocal and bells.

Worked with inner city children in a camping environment.