Nolan Avery
Austin,TX
Summary
My name is Nolan, and I'm excited to get to work! I will work hard to learn everything I can to become the best possible worker for the job. I am currently a junior at the University of Texas at Austin, and I am pursuing a BA in Psychology with a minor in Law, Justice, and Society. I am customer-savvy and accustomed to demanding work with little downtime. I am also a dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front of House Staff Member
Tiki Tatsu-Ya
09.2023 - Current
- Worked as support for multiple FOH positions
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
Server
Studio Movie Grill
06.2021 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Alamo Cafe
10.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Kitchen Staff
Culver's
12.2020 - 05.2021
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Managed time to juggle multiple tasks simultaneously with ease.
Lifeguard
Hawaiian Falls
06.2019 - 09.2020
- Worked as a lifeguard for two summers.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Improved response times by conducting thorough lifeguard drills and training sessions.
Education
Bachelor of Arts - Psychology
University of Texas At Austin
Austin, TX05.2025
High School Diploma -
Bishop Lynch High School
Dallas, TX05.2021
Skills
- Microsoft Office (power point, excel, word)
- Lifeguard
- Organizational Skills
- Swimming
- Surveillance
- Experience with Children
- Communication Skills
- Kitchen Experience
- Food Preparation
- Cleaning Experience
- Food Service
- Sports Coaching
- Childcare
- Restaurant Experience
- Staff Coordination
- First aid
- Serving Experience
- Communication skills
- Memory retention
- Professional Appearance
- Building rapport
- Cultural Awareness
- Team Collaboration
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Task Prioritization
Certification
- First Aid Certification
- CPR Certification
- AED Certification
- Lifeguard Training
- Food Handler Certification
- TABC
Timeline
Front of House Staff Member
Tiki Tatsu-Ya
09.2023 - Current
Server
Alamo Cafe
10.2021 - 12.2021
Server
Studio Movie Grill
06.2021 - 07.2023
Kitchen Staff
Culver's
12.2020 - 05.2021
Lifeguard
Hawaiian Falls
06.2019 - 09.2020
Bachelor of Arts - Psychology
University of Texas At Austin
High School Diploma -
Bishop Lynch High School
- First Aid Certification
- CPR Certification
- AED Certification
- Lifeguard Training
- Food Handler Certification
- TABC
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