Nolan Valyou
DeKalb,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Trainer
Red Robin Gourmet Burgers and Brews
07.2020 - Current
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Box Office Attendant
Northern Illinois University CVPA
09.2023 - 01.2024
- Streamlined box office operations for improved efficiency and reduced wait times.
- Assisted patrons with special needs, ensuring a positive and inclusive experience for all.
- Managed high-volume ticket sales, keeping lines moving quickly while maintaining accuracy.
Education
Bachelor of Music - Music Education K-12
Northern Illinois University
Dekalb, IL05-2027
Skills
- Effective time management
- POS system proficiency
- Exceptional communication
- Certified Learning Coach
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
Timeline
Box Office Attendant
Northern Illinois University CVPA
09.2023 - 01.2024
Server Trainer
Red Robin Gourmet Burgers and Brews
07.2020 - Current
- ServSafe Food Handler Certification - National Restaurant Association.
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
Bachelor of Music - Music Education K-12
Northern Illinois University
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