Nolan Robert Chapin
Fort Collins,CO
Summary
Adaptable professional with a versatile background in hospitality and finance. Known for strong communication and leadership skills, contributing to high customer satisfaction and team success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sever
Olive Garden Restaurant
Fort Collins, Colorado
10.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took food and drink orders accurately from guests.
- Delivered meals promptly to ensure guest satisfaction.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Handled guest inquiries and resolved issues professionally and courteously.
Finance/Accounting Club
Colorado State University
Fort Collins, Colorado
08.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Bartender Shift Manager
Monsoon Southlands
Aurora, Colorado
02.2023 - 05.2025
- Managed bartending team during busy shifts to ensure smooth operations.
- Trained new staff on drink preparation and customer service standards.
- Developed drink specials to enhance customer experience and engagement.
- Handled customer complaints promptly to maintain satisfaction and loyalty.
Education
Finance - Accounting And Finance
Colorado State University
Fort Collins, CO12-2027
Skills
- Financial analysis
- Accounting principles
- Data interpretation
- Customer service
- Team collaboration
- Problem resolution
- Microsoft Excel
- Time management
- Microsoft Word
- Microsoft office
- Task prioritization
Affiliations
- I played High School football and had opportunities to play at the higher level, but wanted to focus on my career and working on bettering myself for my future.
Accomplishments
- 3.5 GPA throughout high school and college
- Employee of the month multiple times.
- Proud to be accepted into Colorado State and be accepted into college of business
Languages
Spanish
Limited
References
References available upon request.
Timeline
Sever
Olive Garden Restaurant
10.2024 - Current
Finance/Accounting Club
Colorado State University
08.2024 - Current
Bartender Shift Manager
Monsoon Southlands
02.2023 - 05.2025
Finance - Accounting And Finance
Colorado State University
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