Summary
Overview
Work History
Education
Skills
Campus Involvement
Timeline
Generic

Ava Sheldon

Cary,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Shift Leader/Keyholder (Full Time)

Smoothie King
04.2021 - 08.2023
  • Oversee customer service situations with patience and confidence to ensure customer needs are met.
  • Supervise other employees during shifts and ensure they are following store rules and doing tasks correctly.
  • Train new employees on making smoothies, store duties, and customer service.
  • Take customer orders and promote sales through enhancers and extras in smoothies as well as store retail.
  • Promote the use of our healthy rewards app with every customer at the register.
  • Lead opening and closing duties such as locking doors, counting cash, cleaning the store, prepping smoothie ingredients, and restocking store retail.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Bachelor's Degree - Public Relations

Appalachian State University
Boone, NC
05.2026

Skills

  • Issue Resolution
  • Positive Attitude
  • Staff Education and Training
  • Assigning Work
  • Team Collaboration and Leadership

Campus Involvement

VP of Events and Programming for Epsilon Epsilon Chapter of Kappa Delta Sorority (Nov 2023-Present)

  • Organize philanthropy events such as a 5k and golf tournament to raise funds for PCAA and the Children's Council of Watauga County.
  • Design the face of how we are seen on campus, to our local community, and our national headquarters. Ensure we are an active and present chapter.
  • Head of communication for other organizations and ensure we have positive and encouraging relationships with them.
  • Curate sisterhood events that provide an inclusive environment and belonging to all sisters of the chapter.
  • Form social media promotions for our events on and off campus.
  • Promote community service within the chapter, internally and externally.
  • Work closely with VP of Finance, to ensure expenses are used correctly and effectively.

Recruitment Assistant for Epsilon Epsilon Chapter of Kappa Delta Sorority (January 2023-Present)

  • Collaborated with our chapter's advisory board on effective recruitment tactics.
  • Worked alongside our VP of Recruitment and Marketing which provided experience in social media post and communication affairs with other organizations on campus.
  • Was a lead representative at recruitment events on campus for the chapter, and provide factual information to students about our chapter.
  • Persuaded students on campus to join our organization through positive outreach and genuine interaction at recruitment events.

Timeline

Shift Leader/Keyholder (Full Time)

Smoothie King
04.2021 - 08.2023

Bachelor's Degree - Public Relations

Appalachian State University
Ava Sheldon