CHRISTY BRONSON
Fairbanks
Summary
Highly motivated and experienced Property Adjuster. Excellent reputation for working claims diligently and efficiently to completion, resolving problems, and improving customer satisfaction. Seeking a job in data analysis to utilize skills acquired from a M.A. in Economics.
Overview
12
12
years of professional experience
Work History
Property Adjuster
USAA
02.2022 - Current
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues
- Investigated and assessed damage to property and reviewed property damage estimates.
- Identified suspicious losses and contacted SIU for investigative assistance and received multiple certificates for referrals
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Utilized Xactimate to compile estimates for complex damage claims, and structural damage to DWG claims.
Technician II
Colorado Department Of Revenue
08.2018 - 04.2021
- Provide information to the public concerning statute, policy, and procedure including thorough explanation of requirements
- Collect and account for money received. This includes maintaining a cash drawer, counting cash, and balancing receipts
- Enhanced customer satisfaction by resolving disputes and providing clear explanations of charges
- Maintained strict compliance with all relevant regulations, protecting company reputation and preventing fines
Health Care Sergeant
United States Army Reserve
02.2012 - 07.2016
- Responsible for leading and training junior Soldiers.
- Developed and implemented training at the squad level to improve health care knowledge and skills.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Master of Arts - Economics
Troy University
Troy, AL07.2024
Bachelor of Science - Economics
Troy University
Troy, AL2017
Skills
- Strong verbal and written communication
- Analytical and Critical Thinking
- Xactimate
- Data Analysis Experience
- Stata and R proficient
- Problem-Solving
- Flexible and Adaptable
- P&C Industry Knowledge
Timeline
Property Adjuster
USAA
02.2022 - Current
Technician II
Colorado Department Of Revenue
08.2018 - 04.2021
Health Care Sergeant
United States Army Reserve
02.2012 - 07.2016
Master of Arts - Economics
Troy University
Bachelor of Science - Economics
Troy University
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