Nora Cleary
New York,NY
Summary
Motivated professional with strong organizational skills and a proven ability to build meaningful relationships. Experienced in retail, hospitality, and record-keeping demonstrating a customer-centric approach and dedication to team success. Seeking opportunities to enhance skills and contribute to organizational goals.
Overview
4
4
years of professional experience
Work History
Receptionist/Care Coordinator
The Tox
New York, New York
08.2025 - Current
- Scheduled appointments and maintained secure, accurate client records.
- Coordinated with staff to ensure seamless service delivery throughout spa.
- Answered incoming calls, took messages, and directed inquiries to relevant departments.
- Executed data entry tasks promptly and accurately across multiple systems.
- Greeted clients while managing front desk operations efficiently.
Hostess/ Reception
Bad Roman
New York, NY
08.2024 - 04.2025
- Developed an editable seating chart based on peak flow, decreasing customers' waiting time by 16% and increasing available seating space by 21%
- Assisted waitstaff during peak hours by bussing tables, delivering food, and taking orders, Established professional rapport with customers, increasing customer satisfaction
- Answered phones and utilized Opentable to schedule, confirm, and cancel reservations, provide information about operating hours
Stylist/ Sales Associate
J. Crew Men's Shop
New York, NY
05.2022 - 02.2024
- Engage positively with each customer, providing personalized and polite support for merchandise needs.
- Answered inquiries on a multi-line phone system and scheduled alteration appointments.
- Facilitate precise transactions, including charge sends and returns, using mobile POS stations.
- Unpack new merchandise and maintain well-organized displays to enhance product presentation and appeal.
- Collaborate with the team to streamline daily operations, ensuring a seamless, efficient shopping experience.
Receptionist
New Image Spa
New York, NY
01.2022 - 05.2022
- Greeted Visitors
- Handling queries and complaints via phone, email and general correspondence
- Transferred Calls as necessary
- Managed security and telecommunications systems
- Managed office inventory such as stationary, furniture and equipment
Education
Bachelor of Arts - Media And Culture
The New School
New York05-2026
Skills
- Google Work Space
- Microsoft Office Suite
- Inventory Management
- Flexible Schedule
- Customer Service-Oriented
- Data Entry
- Office administration
- Communication skills
Timeline
Receptionist/Care Coordinator
The Tox
08.2025 - Current
Hostess/ Reception
Bad Roman
08.2024 - 04.2025
Stylist/ Sales Associate
J. Crew Men's Shop
05.2022 - 02.2024
Receptionist
New Image Spa
01.2022 - 05.2022
Bachelor of Arts - Media And Culture
The New School