Nora Hermann
Charlotte,NC
Summary
Results-driven leader adept at guiding high-performing teams and implementing strategic initiatives to drive business success. Known for fostering collaborative environment and achieving measurable milestones. Exhibits strong leadership and adaptability to changing business needs.
Overview
10
10
years of professional experience
Work History
Senior Director, Professional Services Recruiting
CRG
09.2022 - Current
- Provide strategic direction and day-to-day management for the professional services recruitment team, ensuring alignment with client and organizational goals
- Manage a monthly division goal of $200,000 in net income, achieved via direct hire and contract placements
- Mentor and develop team members to consistently grow their skillset while ensuring performance metrics are met or exceeded
- Proactively identify and resolve team challenges to maintain a positive and productive work environment
- Support training for new employees as well as facilitate ad-hoc training, including the creation of a robust job specialization training manual
- Ensure all job requisition coverage, onboarding, terminations, quality checks, and backup coverage needs are handled for all team members
- Step in on escalated issues and resolve issues to result in the best outcome for clients, candidates, and CRG
- Conduct monthly 1:1s with team members, ensuring goals are set and achieved, and execute performance management plans and terminations as needed
- Manage the full recruitment process for requisitions assigned to the team, driving the successful execution of the 5-Step Search Process for all job orders, ensuring timely delivery of qualified candidates
- Facilitate client intake calls and provide support to recruiters to ensure job orders are clearly understood and searches are efficiently executed
- Foster strong relationships with clients and candidates, ensuring high levels of satisfaction and engagement
- Promote pipeline development within specialized recruitment areas, supporting long-term business growth
- Encourage and guide the team in building robust referral networks and sourcing strategies
- Oversee contractor onboarding and ongoing management, collaborating with the Talent Management Director to address performance or assignment-related issues and terminations
- Partner with the Sales team to identify and pursue new business opportunities through lead generation and referrals
- Act as a liaison between recruitment and sales to ensure seamless communication and alignment on client needs
- Drive process improvements to optimize efficiency and elevate service delivery standards
- Meet or exceed individual performance quota of $32,500 for a Senior Director on a quarterly basis
- FY2022 - $384,000 in YTD Gross Margin
- Achieved the Hall of Fame Award, surpassing quota expectations (107%)
Senior Recruiting Manager
CRG
08.2021 - 02.2022
- Responsible for full lifecycle recruiting process of professionals at varying levels of seniority within various industries – Accounting/Finance, Operations, Customer Service, and Sales
- Utilized LinkedIn Recruiter, LinkedIn Insights, ZipRecruiter, CareerBuilder, and Bullhorn ATS/CRM to build and maintain robust candidate pipelines
- Worked in tandem with Sales Managers to understand clients’ needs and deliver high quality candidates for their open roles
- Continuously surpassed weekly KPIs surrounding calls, client submissions, client interviews, and offers
- Executed employment contracts for temporary and permanent placement candidates, involving negotiations and margin analysis
- Promoted to Senior Recruiting Manager within 5 months by exceeding placement expectations and exemplifying CRG’s core values daily
- FY2021 - $256,000 in YTD Gross Margin
- Achieved Spotlight Award, surpassing quota expectations (316%)
Regional Sales Recruiter
Paycom, LLC
01.2020 - 06.2020
- Supported Paycom’s South Region by handling full-cycle recruitment of sales professionals within Texas and Oklahoma markets
- Held weekly 1-on-1s with Paycom’s Sales Managers across 8 offices to determine recruitment strategies, discuss pipeline development, and receive feedback from candidates in process
- Utilized LinkedIn Recruiter, LinkedIn Insights, and Vettery for sourcing campaigns
- Mastered Paycom’s internally built ATS for management inbound leads and candidate tracking
- Held to weekly and monthly KPIs surrounding interviews and offers, respectively
- Executed employment contracts for internal permanent hire candidates
- Praised by team members and leaders for unwavering focus on quality including Best Paycom Pitch, highest conversion rate across recruitment teams, and most detailed candidate screen notes
Senior National Recruiter, Healthcare Executive Search
Catapult Solutions Group
07.2019 - 10.2019
- Promoted to an intimate team handling national direct placement searches for non-clinical leadership positions within the healthcare industry
- Led full-cycle recruitment of Associate to Senior Level personnel within Pharmaceutical, Medical Device, Biotechnology, Consumer Healthcare, and Consumer Product Goods organizations
- Successfully executed recruitment campaigns primarily using LinkedIn Recruiter and professional job sites
- Created and maintained job postings for our clients’ active requisitions
Senior National Recruiter, Clinical Healthcare Division
Catapult Solutions Group
08.2018 - 07.2019
- Led company’s recruiting team as sole senior recruiter
- Developed training modules as well as incentive programs to improve and motivate recruiting team
- Coordinated with leadership teams to create SOPs
- Handled full-cycle national recruitment of physicians and advanced practitioners for permanent placement and locum tenens assignments
- Handled full-cycle national recruitment of nurses and allied health professionals for 13+ week travel assignments
- Executed employment contracts for temporary and permanent placement candidates, managing negotiations and monitoring margins and revenue
- Successfully executed recruitment campaigns using resources including job sites and LinkedIn Recruiter
- Consistently met or exceeded monthly KPI goals
Account Manager, Clinical Healthcare Division
Catapult Solutions Group
04.2017 - 08.2018
- Oversaw the performance of the Operations Specialist
- Coordinated travel for contractors as well as time sheet & expense collection
- Invoiced & tracked payments within VMS systems (Fieldglass & Shiftwise)
- Coordinated with clients & physicians in scheduling coverage (last-minute needs & long-term bookings)
- Actively sought out new business with existing clients through relationship development via telephone and face-to-face interaction
- Coordinated with the credentialing department to confirm contractor onboarding & client compliance
Operations Specialist, Clinical Healthcare Division
Catapult Solutions Group
02.2016 - 04.2017
- Maintained company’s active job orders within CRM for locum tenens assignments and permanent placement
- Sourced candidates through various sources including job sites, email campaigns, LinkedIn Recruiter projects, and social media sites
- Imported new candidates into company’s ATS daily
- Booked travel needs for locum tenens providers
- Collected providers’ time sheets and expense receipts for billing
- Entered time sheets and expense receipts into respective VMS for invoicing
- Assisted in creating company’s new website and the Catapult Newsletter
- Trained all new internal hires on Catapult’s processes, systems, and core values
Recruiting Specialist
Merritt Hawkins & Associates, AMN Healthcare
07.2015 - 01.2016
- Responsible for the search and procurement of prospective candidates for active clients on permanent placement bases
- Effectively utilized job sites such as MDJobsite.com, Healthecareers.com, and DocCafe.com in searching for candidates
- Daily use of company’s ATS for documenting physicians’ qualifications and future practice preferences
- Gained deep understanding of medical specialties and associated training requirements
- Gained knowledge of medical job market as it relates to physician supply and demand
- Consistent collaboration with colleagues to ensure that recruitment process is successful
Education
Bachelor of Arts - Psychology, Concentration in Neuroscience
Skidmore College
Saratoga Springs, NYSkills
- Salesforce
- Bullhorn
- LinkedIn Recruiter
- LinkedIn Insights
- Microsoft Teams
- BambooHR
- iSolved
- CompAnalyst
- Collaborative leadership
- Team management
- Policy development
- Culture transformation
- Organizational development
- Stakeholder relations
- Strategic planning
- Process improvement
- Budget management
- Performance management
Timeline
Senior Director, Professional Services Recruiting
CRG
09.2022 - Current
Senior Recruiting Manager
CRG
08.2021 - 02.2022
Regional Sales Recruiter
Paycom, LLC
01.2020 - 06.2020
Senior National Recruiter, Healthcare Executive Search
Catapult Solutions Group
07.2019 - 10.2019
Senior National Recruiter, Clinical Healthcare Division
Catapult Solutions Group
08.2018 - 07.2019
Account Manager, Clinical Healthcare Division
Catapult Solutions Group
04.2017 - 08.2018
Operations Specialist, Clinical Healthcare Division
Catapult Solutions Group
02.2016 - 04.2017
Recruiting Specialist
Merritt Hawkins & Associates, AMN Healthcare
07.2015 - 01.2016
Bachelor of Arts - Psychology, Concentration in Neuroscience
Skidmore College
Similar Profiles
Diego Lopez GutierrezDiego Lopez Gutierrez
Pipe-fitter Foreman at CRG InternationalPipe-fitter Foreman at CRG International
Justin MayJustin May
Spoiler & Laydown Tech at Raptor CRGSpoiler & Laydown Tech at Raptor CRG
Estefani GonzalezEstefani Gonzalez
Secretary at CRG Painting LLCSecretary at CRG Painting LLC