Dedicated professional/high school student with strong customer service and communication skills. Experienced in appointment scheduling and guest relations, committed to enhancing visitor experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Juniper Yoga
Montclair, NJ
12.2025 - Current
Greeted and assisted clients, providing exceptional customer service in a welcoming environment.
Managed appointment scheduling using software to optimize front desk operations.
Handled incoming calls and inquiries, directing them to appropriate staff members efficiently.
Maintained cleanliness and organization of reception area to enhance visitor experience.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Babysitter
Montclair, NJ
03.2024 - Current
Communicated effectively with parents regarding daily activities and child progress.
Implemented safety protocols to ensure a secure environment for children.
Supervised and engaged children in age-appropriate activities to enhance development.
Organized playdates and outings, promoting social skills and teamwork among peers.
Communicated positively with children and guardians.
Education
High School Diploma -
Montclair High School
Montclair
06-2027
Skills
Customer service
Verbal and written communication
Guest relations
Social media management
Public speaking
Schedule coordination
Certification
CPR Certified as of July 2025
Extracurricular activities
LIT (Leader in Training) at Forest Lake Camp Summer 2025