Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Norah Dixon

Norah Dixon

Silver Spring,MD

Summary

  • Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
  • Innovative stylist with expertise in styling, with training. Dedicated and reliable worker with fantastic eye for detail and selling products effectively.
  • Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Nalu restaurant and bar
Dewey beach, DE
03.2025 - Current
  • Greeted and welcomed guests with friendly demeanor and professionalism.
  • Managed reservations and seating arrangements to optimize dining flow.
  • Assisted servers by communicating guest needs and special requests.
  • Handled guest inquiries and complaints with patience and empathy.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Coordinated with team members to facilitate smooth restaurant operations.

Takeout and merchandise

The Starboard Restaurant
Dewey beach , DELAWARE
07.2023 - 07.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Stocked merchandise efficiently on shelves and displays.
  • Organized stockroom to ensure easy access to products.
  • Assisted customers in locating items and answering questions.
  • Processed returns, refunds, and exchanges efficiently and courteously.

Stylist

South Moon Under
Rehoboth Beach, Delaware
06.2023 - 01.2025
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Ensured that all styling areas were kept clean and organized at all times.
  • Integrated new and trending techniques to serve customer needs and diversify offerings.
  • Greeted each client and asked questions to determine fashion needs.
  • Organized and maintained an inventory of clothing, accessories, and beauty products.
  • Backed up reception desk by answering phones, scheduling appointments, and processing payments.

Juice Barista

Playa Bowls
Rehoboth Beach, Delaware
06.2021 - 06.2024
  • Stocked shelves with supplies such as cups, lids, straws and toppings.
  • Resolved customer complaints quickly and efficiently while maintaining professionalism at all times.
  • Followed safety protocols while operating machinery such as blenders and juicers.
  • Created a welcoming atmosphere in the store by engaging with customers in friendly conversations.
  • Provided customer service by answering questions about menu items.

Education

Bachelor of Arts - Cognitive Science

University of Delaware
Newark, DE
05-2027

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Effective communication

Affiliations

  • Chi Omega Sorority
  • Yoga Club
  • Cogsci club

Timeline

Restaurant Hostess

Nalu restaurant and bar
03.2025 - Current

Takeout and merchandise

The Starboard Restaurant
07.2023 - 07.2025

Stylist

South Moon Under
06.2023 - 01.2025

Juice Barista

Playa Bowls
06.2021 - 06.2024

Bachelor of Arts - Cognitive Science

University of Delaware
Norah Dixon