Norah Meza
El Centro,CA
Summary
Dynamic Intake Coordinator with proven expertise at Trusted Care, adept at insurance verification and patient scheduling. Enhanced operational efficiency through the development of standard procedures and exceptional customer service. Skilled in HIPAA compliance and effective communication, ensuring seamless patient admissions and fostering strong relationships with healthcare providers.
Overview
18
18
years of professional experience
Work History
Intake Coordinator
Trusted Care
El Centro, CA
02.2024 - 01.2026
- Coordinated intake processes to ensure timely patient admissions.
- Collected and verified patient information for accuracy and compliance.
- Collaborated with healthcare providers to streamline communication channels.
- Assisted in scheduling appointments, enhancing efficiency for patients and staff.
- Developed standard operating procedures to enhance consistency in intake operations.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Completed intake assessment forms and filed clients' charts.
Referral Coordinator/ Medical Records
Dr El -Newihi
12.2007 - 02.2024
- Coordinated intake processes to ensure timely patient admissions.
- Collected and verified patient information for accuracy and compliance.
- Collaborated with healthcare providers to streamline communication channels.
- Assisted in scheduling appointments, enhancing efficiency for patients and staff.
- Developed standard operating procedures to enhance consistency in intake operations.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Completed intake assessment forms and filed clients' charts.
Education
High School Diploma -
Imperial High School
Imperial, CASkills
Insurance verification
Medical terminology
Patient scheduling
Multi-line phone proficiency
Appointment scheduling
Follow-up coordination
HIPAA regulations
Notetaking and documentation
Record preparation
Timeline
Intake Coordinator
Trusted Care
02.2024 - 01.2026
Referral Coordinator/ Medical Records
Dr El -Newihi
12.2007 - 02.2024
High School Diploma -
Imperial High School