NORA HILDA MORENO MORENO
Harlingen,TX
Summary
Reliable employee seeking PHC Supervisor position. Offering excellent communication and good judgment. I am Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level PHC Supervisor position. Ready to help team achieve company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
PHC Supervisor
Nuevo Destino Primary Home Care
Harlingen, TX
06.2021 - Current
- Completing client charts
- Completing provider orientations
- Performing Supervisory/Complaint visits
- Hiring/training providers
- Driving to clients homes, performing evaluations
- Coordinate Care and communicate with client/attendants/supervisors/office staff/caseworker as needed
- Filing client records/use of copier/fax machine
- Answering and redirecting phone calls
- Create documentation to Manage Care and DADS caseworkers as required
- Authorizations and Documentation entry
- Reporting to Administrator
PHC Supervisor
La Familia Home Care
Harlingen, TX
01.2019 - 06.2021
- Worked with Vesta Datalogic System: Data Entry of new client
- Authorizations and Documentations entry
- Create documentation to Manage Care and DADS Caseworkers as required
- Answering and redirecting phone calls
- Coordinate Care and communicate with client, attendant/supervisor/office staff/caseworker as needed
- Filing client records use of copier/fax
- Completing provider orientation
- Performing Supervisory/Complaint visits
- Reporting to Administrator
PHC Supervisor
NURSES THAT CARE
MCALLEN, TEXAS
02.2017 - 01.2019
- Created customized care plans, working with individuals, attendants and families to assess and meet individual needs.
- Hiring/training
- Performing Admissions
- Driving to clients home, performing evaluations
- Performing Supervisory/Complaint visits
- Completing provider orientations
- Completing client charts
- Ensuring services are being rendered in full compliance of Agency and Contract regulations and standards
- Reporting to Administrator
OPERATIONAL EXCELLENCE COACH
Churchs Chicken
Atlanta, GA
08.2001 - 02.2017
- Trained and mentored 102 restaurants to help achieve goals and meet expectations in profit and sales.
- Coordinated Cascade workshops for Training General Managers quarterly to better understand company mission, SMG, and and exceed guest satisfaction.
- Monitored activities in restaurant and Training General Managers, noting areas needing improvement and implementing plans meet goals.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in sales.
- Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
Education
GED -
Texas State Technical College - Harlingen
Harlingen, TXSkills
- Communication Skills
- Computer knowledgeable
- Organization Skills
- Prior Experience Supervisory Role
- Operating Plans Development
Timeline
PHC Supervisor
Nuevo Destino Primary Home Care
06.2021 - Current
PHC Supervisor
La Familia Home Care
01.2019 - 06.2021
PHC Supervisor
NURSES THAT CARE
02.2017 - 01.2019
OPERATIONAL EXCELLENCE COACH
Churchs Chicken
08.2001 - 02.2017
GED -
Texas State Technical College - Harlingen
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