Nora Ortiz Lara
Miami,FL
Summary
Adaptable and results-driven individual with a strong background in customer service and cash management. Known for attention to detail and ability to enhance customer experiences. Prepared to contribute to team success in a dynamic retail setting.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
11
11
years of professional experience
Work History
Cashier
ALDI
Miami, FL
08.2025 - Current
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash, credit, and debit transactions while adhering to company policies for security.
- Adapted quickly to changing store demands and learned new procedures effectively.
- Engaged customers with friendly interactions, promoting a positive shopping environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained organized merchandise displays, ensuring products were visually appealing and accessible.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Caregiver, Special Needs
Sanchez Family
Sevilla, Spain
03.2023 - 02.2024
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with medication management, maintaining accurate records for health monitoring.
- Implemented personalized care plans, adapting strategies based on client needs and preferences.
- Developed strong relationships with clients and families, fostering trust and enhancing overall satisfaction.
Assistant Manager
Element Bar Pty
Ciudad De Panama, Panama
04.2022 - 11.2022
- Assisted in managing daily operations and staff scheduling to optimize workflow efficiency.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Coordinated promotional events to enhance customer engagement and increase sales opportunities.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Accountant
Los Anios Locos Restaurant
Ciudad De Panama, Panama
12.2019 - 03.2020
- Reconciled daily financial transactions to ensure accuracy and compliance with accounting standards.
- Assisted in preparing monthly financial statements and reports for management review.
- Collaborated with team members to streamline bookkeeping processes, enhancing operational efficiency.
- Utilized accounting software to maintain accurate ledgers and facilitate timely reporting.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
Purchasing Manager
Cuquita Cookita Restaurant
Ciudad De Panama, Panama
04.2019 - 09.2019
- Negotiated contracts with suppliers to secure favorable pricing and terms.
- Managed inventory levels to ensure optimal stock availability and minimize waste.
- Collaborated with kitchen staff to forecast ingredient needs based on menu planning.
- Conducted market research to identify potential new vendors and product offerings.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
Purchasing Manager
Atlantic & Pacific Restaurant
Canal De Panama, Panama
03.2015 - 03.2019
- Developed and maintained vendor relationships to negotiate favorable terms and pricing.
- Led inventory management initiatives to optimize stock levels and reduce excess inventory.
- Coordinated purchase orders, ensuring accurate documentation and timely delivery of goods.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Completed monthly profit and loss performance reports.
Education
Geriatric Nursing Aide
John Hopkins College
Lima, Peru03-2021
Certificate of Technical Studies - Accounting
Sheridan Technical College
Hollywood, FL05-1995
Skills
- Customer service
- Computer skills
- Cash handling
- Complex Problem-solving
- Courteous and professional
- Flexible schedule
- Merchandise restocking
- Cash drawer balancing
- Store cleanliness maintenance
- Basic math skills application
- Returns and exchanges handling
- Stock replenishment efficiency
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
ALDI
08.2025 - Current
Caregiver, Special Needs
Sanchez Family
03.2023 - 02.2024
Assistant Manager
Element Bar Pty
04.2022 - 11.2022
Assistant Accountant
Los Anios Locos Restaurant
12.2019 - 03.2020
Purchasing Manager
Cuquita Cookita Restaurant
04.2019 - 09.2019
Purchasing Manager
Atlantic & Pacific Restaurant
03.2015 - 03.2019
Geriatric Nursing Aide
John Hopkins College
Certificate of Technical Studies - Accounting
Sheridan Technical College